7 products
7 products
Mila Monkey
Regular price $25.95/
Tax included.
Designed with love in Australia! Mila the Monkey returns with a sweet new outfit. A long-loved favourite, Mila now wears a soft pink top and hand-drawn floral-print skirt. Her gentle smile and warm colours bring softness and charm to any nursery or gift set. Mila is perfect for hugs, storytelling and display. Pair her with Milo the Monkey for a delightful matching set.
Key Features:
Soft plush fabric, gentle on baby’s skin
Embroidered eyes – no hard parts
Dressed in a pink flora dress
Lightweight and easy for little hands to carry
Approx. height: 40cm
Care Instructions:
Hand Wash. Do not tumble dry.
Safety Note:
Suitable from birth for cuddling and supervised play.
Please do not leave Mila in your baby’s cot or sleep space until they are over 7 months old.
Measures:
40cm Tall
Age:
0-12 Months
We ship Australia wide and to New Zealand.
Orders placed online will be dispatched within 2-3 business days.
Our flat rate delivery fee is $10.00 for orders under $75
All orders over $75 qualify for FREE SHIPPING*
*This excludes items that are only available in-store
All orders are sent by ordinary post with no signature required or insurance. If you wish to have your order sent by express post or registered mail please message us for a quote.
Click & Collect
Local customers can press ‘Click & Collect’ at the checkout and collect your order in store. As we have stores in seperate towns, please allow 1 business day for processing as it will depend on which store your item is at. We will try to have your order ready in less time.
Local Delivery
We are happy to drop your order off if you live locally in Warrnambool, Terang and some surrounding areas. Please message us for more information if you live in a surrounding area.
Not enjoying your new purchase? If you find that your purchased item doesn’t fit, doesn’t suit, or you simply aren’t satisfied with it, we are happy to swap it for a size or style that will or provide you with a store credit*.
We are sorry but we are unable to offer any refunds on items if you have changed your mind about your order or purchased the incorrect size, we can, however, offer store credit or exchange if we are contacted within the 14 days of receiving the item/s.
All packaging and tags must still be attached to the item/s and in good condition to be eligible for an exchange or refund.
Please note all sale/clearance & custom products are not eligible for a return or exchange.
Please get in touch with us via our contact page or email us here (orders@abbeylanegifts.com.au) to let us know that you would like to return an item; noting the order number and reason for returning the item/s in the email. We will then let you know where to send the item/s.
Faulty or Broken Items
We do our best to make sure your item will arrive safe and sound, but should you do received a faulty or broken item we will offer a refund only if we are unable to replace or repair the defective goods within the guidelines set out by the ACCC (https://www.accc.gov.au/consumers/consumer-rights-guarantees/repair-replace-refund).
Return Shipping
Please note: you are responsible for return shipping costs (unless the reason for return is due to a faulty/damaged product) and any shipping costs will not be refunded. We recommend you send the returned items via a tracked postal service as we are unable to guarantee that we will receive the parcel and cannot take any responsibility for items lost or damaged in transit.
Cancellation of Orders
Abbey Lane Linen & Gifts may cancel your order if for any reason we are unable to provide you with the products subject to your order. We will make every effort to contact you should this occur.
You will not be entitled to claim any additional amounts or seek compensation for any loss, expense or damage (either direct or consequential) or for any loss of time or inconvenience, which may result from such cancellation.
Refunds
Please note that refunds will not be issued until we have received and assessed the item/s to ensure they are in a resalable condition. If the items returned are not in their original condition, we may offer a reduced payment amount or deny the return altogether. If the return is denied, return postage of the item/s back to you will be at your cost.
Any refund will be transferred back to the original payment method, e.g. PayPal, Credit Card, AfterPay, ZipPay or Store Credit.
*Please note that some items cannot be returned, these items are, but not limited to, gift cards, personalised products and earrings for pierced ears that have been opened.
Milo Monkey
Regular price $25.95/
Tax included.
Designed with love in Australia! The cheerful Milo the Monkey is here again in a sunshine-inspired outfit. Milo returns in a soft yellow-striped tee, mossy green shorts and his signature bowtie. He brings bright smiles and a playful spirit to every cuddle. Milo is full of character and warmth. He is the perfect gift, keepsake or nursery shelf buddy. He loves cuddles, curious games, and—of course—bananas!
Key Features:
Soft plush fabric, gentle on baby’s skin
Embroidered eyes – no hard parts
Dressed in a yellow stripy T-Shirt and green shot pant
Lightweight and easy for little hands to carry
Approx. height: 40cm
Care Instructions:
Hand Wash. Do not tumble dry.
Safety Note:
Suitable from birth for cuddling and supervised play.
Please do not leave Milo in your baby’s cot or sleep space until they are over 7 months old.
Measures:
40cm Tall
Age:
0-12 Months
We ship Australia wide and to New Zealand.
Orders placed online will be dispatched within 2-3 business days.
Our flat rate delivery fee is $10.00 for orders under $75
All orders over $75 qualify for FREE SHIPPING*
*This excludes items that are only available in-store
All orders are sent by ordinary post with no signature required or insurance. If you wish to have your order sent by express post or registered mail please message us for a quote.
Click & Collect
Local customers can press ‘Click & Collect’ at the checkout and collect your order in store. As we have stores in seperate towns, please allow 1 business day for processing as it will depend on which store your item is at. We will try to have your order ready in less time.
Local Delivery
We are happy to drop your order off if you live locally in Warrnambool, Terang and some surrounding areas. Please message us for more information if you live in a surrounding area.
Not enjoying your new purchase? If you find that your purchased item doesn’t fit, doesn’t suit, or you simply aren’t satisfied with it, we are happy to swap it for a size or style that will or provide you with a store credit*.
We are sorry but we are unable to offer any refunds on items if you have changed your mind about your order or purchased the incorrect size, we can, however, offer store credit or exchange if we are contacted within the 14 days of receiving the item/s.
All packaging and tags must still be attached to the item/s and in good condition to be eligible for an exchange or refund.
Please note all sale/clearance & custom products are not eligible for a return or exchange.
Please get in touch with us via our contact page or email us here (orders@abbeylanegifts.com.au) to let us know that you would like to return an item; noting the order number and reason for returning the item/s in the email. We will then let you know where to send the item/s.
Faulty or Broken Items
We do our best to make sure your item will arrive safe and sound, but should you do received a faulty or broken item we will offer a refund only if we are unable to replace or repair the defective goods within the guidelines set out by the ACCC (https://www.accc.gov.au/consumers/consumer-rights-guarantees/repair-replace-refund).
Return Shipping
Please note: you are responsible for return shipping costs (unless the reason for return is due to a faulty/damaged product) and any shipping costs will not be refunded. We recommend you send the returned items via a tracked postal service as we are unable to guarantee that we will receive the parcel and cannot take any responsibility for items lost or damaged in transit.
Cancellation of Orders
Abbey Lane Linen & Gifts may cancel your order if for any reason we are unable to provide you with the products subject to your order. We will make every effort to contact you should this occur.
You will not be entitled to claim any additional amounts or seek compensation for any loss, expense or damage (either direct or consequential) or for any loss of time or inconvenience, which may result from such cancellation.
Refunds
Please note that refunds will not be issued until we have received and assessed the item/s to ensure they are in a resalable condition. If the items returned are not in their original condition, we may offer a reduced payment amount or deny the return altogether. If the return is denied, return postage of the item/s back to you will be at your cost.
Any refund will be transferred back to the original payment method, e.g. PayPal, Credit Card, AfterPay, ZipPay or Store Credit.
*Please note that some items cannot be returned, these items are, but not limited to, gift cards, personalised products and earrings for pierced ears that have been opened.
Kylie Koala
Regular price $25.95/
Tax included.
Designed with love in Australia! Kylie the Koala is here again, with a fresh new look! Dressed in a beautifully soft skirt adorned with hand-drawn illustrations of native Australian flora, Kylie brings the magic of nature into every cuddle. This updated edition keeps her original warmth while adding a fresh botanical twist, perfect for gifting, storytelling, and display.
Key Features:
Soft plush fabric, gentle on baby’s skin
Embroidered eyes – no hard parts
Dressed in a bush-flower patterned skirt for a uniquely Australian touch
Lightweight and easy for little hands to carry
Approx. height: 40cm
Care Instructions:
Hand Wash. Do not tumble dry.
Safety Note:
Suitable from birth for cuddling and supervised play.
Please do not leave Kylie in your baby’s cot or sleep space until they are over 7 months old.
Measures:
40cm Tall
Age:
0-12 Months
We ship Australia wide and to New Zealand.
Orders placed online will be dispatched within 2-3 business days.
Our flat rate delivery fee is $10.00 for orders under $75
All orders over $75 qualify for FREE SHIPPING*
*This excludes items that are only available in-store
All orders are sent by ordinary post with no signature required or insurance. If you wish to have your order sent by express post or registered mail please message us for a quote.
Click & Collect
Local customers can press ‘Click & Collect’ at the checkout and collect your order in store. As we have stores in seperate towns, please allow 1 business day for processing as it will depend on which store your item is at. We will try to have your order ready in less time.
Local Delivery
We are happy to drop your order off if you live locally in Warrnambool, Terang and some surrounding areas. Please message us for more information if you live in a surrounding area.
Not enjoying your new purchase? If you find that your purchased item doesn’t fit, doesn’t suit, or you simply aren’t satisfied with it, we are happy to swap it for a size or style that will or provide you with a store credit*.
We are sorry but we are unable to offer any refunds on items if you have changed your mind about your order or purchased the incorrect size, we can, however, offer store credit or exchange if we are contacted within the 14 days of receiving the item/s.
All packaging and tags must still be attached to the item/s and in good condition to be eligible for an exchange or refund.
Please note all sale/clearance & custom products are not eligible for a return or exchange.
Please get in touch with us via our contact page or email us here (orders@abbeylanegifts.com.au) to let us know that you would like to return an item; noting the order number and reason for returning the item/s in the email. We will then let you know where to send the item/s.
Faulty or Broken Items
We do our best to make sure your item will arrive safe and sound, but should you do received a faulty or broken item we will offer a refund only if we are unable to replace or repair the defective goods within the guidelines set out by the ACCC (https://www.accc.gov.au/consumers/consumer-rights-guarantees/repair-replace-refund).
Return Shipping
Please note: you are responsible for return shipping costs (unless the reason for return is due to a faulty/damaged product) and any shipping costs will not be refunded. We recommend you send the returned items via a tracked postal service as we are unable to guarantee that we will receive the parcel and cannot take any responsibility for items lost or damaged in transit.
Cancellation of Orders
Abbey Lane Linen & Gifts may cancel your order if for any reason we are unable to provide you with the products subject to your order. We will make every effort to contact you should this occur.
You will not be entitled to claim any additional amounts or seek compensation for any loss, expense or damage (either direct or consequential) or for any loss of time or inconvenience, which may result from such cancellation.
Refunds
Please note that refunds will not be issued until we have received and assessed the item/s to ensure they are in a resalable condition. If the items returned are not in their original condition, we may offer a reduced payment amount or deny the return altogether. If the return is denied, return postage of the item/s back to you will be at your cost.
Any refund will be transferred back to the original payment method, e.g. PayPal, Credit Card, AfterPay, ZipPay or Store Credit.
*Please note that some items cannot be returned, these items are, but not limited to, gift cards, personalised products and earrings for pierced ears that have been opened.
Kai Koala
Regular price $25.95/
Tax included.
Designed with love in Australia! Kai the Koala is here again, with his classic, easygoing charm! Dressed in soft cotton overalls and a striped tee, Kai brings warmth and quiet confidence to every cuddle. Offering a refreshed, relaxed style, perfect for gifting, storytelling, and display. Pair him with Kylie the Koala for a sweet and charming couple.
Key Features:
Soft plush fabric, gentle on baby’s skin
Embroidered eyes – no hard parts
Dressed in charming blue outfit
Lightweight and easy for little hands to carry
Approx. height: 40cm
Care Instructions:
Hand Wash. Do not tumble dry.
Safety Note:
Suitable from birth for cuddling and supervised play.
Please do not leave Kai in your baby’s cot or sleep space until they are over 7 months old.
Measures:
40cm Tall
Age:
0-12 Months
We ship Australia wide and to New Zealand.
Orders placed online will be dispatched within 2-3 business days.
Our flat rate delivery fee is $10.00 for orders under $75
All orders over $75 qualify for FREE SHIPPING*
*This excludes items that are only available in-store
All orders are sent by ordinary post with no signature required or insurance. If you wish to have your order sent by express post or registered mail please message us for a quote.
Click & Collect
Local customers can press ‘Click & Collect’ at the checkout and collect your order in store. As we have stores in seperate towns, please allow 1 business day for processing as it will depend on which store your item is at. We will try to have your order ready in less time.
Local Delivery
We are happy to drop your order off if you live locally in Warrnambool, Terang and some surrounding areas. Please message us for more information if you live in a surrounding area.
Not enjoying your new purchase? If you find that your purchased item doesn’t fit, doesn’t suit, or you simply aren’t satisfied with it, we are happy to swap it for a size or style that will or provide you with a store credit*.
We are sorry but we are unable to offer any refunds on items if you have changed your mind about your order or purchased the incorrect size, we can, however, offer store credit or exchange if we are contacted within the 14 days of receiving the item/s.
All packaging and tags must still be attached to the item/s and in good condition to be eligible for an exchange or refund.
Please note all sale/clearance & custom products are not eligible for a return or exchange.
Please get in touch with us via our contact page or email us here (orders@abbeylanegifts.com.au) to let us know that you would like to return an item; noting the order number and reason for returning the item/s in the email. We will then let you know where to send the item/s.
Faulty or Broken Items
We do our best to make sure your item will arrive safe and sound, but should you do received a faulty or broken item we will offer a refund only if we are unable to replace or repair the defective goods within the guidelines set out by the ACCC (https://www.accc.gov.au/consumers/consumer-rights-guarantees/repair-replace-refund).
Return Shipping
Please note: you are responsible for return shipping costs (unless the reason for return is due to a faulty/damaged product) and any shipping costs will not be refunded. We recommend you send the returned items via a tracked postal service as we are unable to guarantee that we will receive the parcel and cannot take any responsibility for items lost or damaged in transit.
Cancellation of Orders
Abbey Lane Linen & Gifts may cancel your order if for any reason we are unable to provide you with the products subject to your order. We will make every effort to contact you should this occur.
You will not be entitled to claim any additional amounts or seek compensation for any loss, expense or damage (either direct or consequential) or for any loss of time or inconvenience, which may result from such cancellation.
Refunds
Please note that refunds will not be issued until we have received and assessed the item/s to ensure they are in a resalable condition. If the items returned are not in their original condition, we may offer a reduced payment amount or deny the return altogether. If the return is denied, return postage of the item/s back to you will be at your cost.
Any refund will be transferred back to the original payment method, e.g. PayPal, Credit Card, AfterPay, ZipPay or Store Credit.
*Please note that some items cannot be returned, these items are, but not limited to, gift cards, personalised products and earrings for pierced ears that have been opened.
Benjamin Bunny
Regular price $25.95/
Tax included.
Bring home Benjamin,a charming cuddle buddy-the neutral-toned boy bunny: Features long, floppy ears and a sweet embroidered face—designed to comfort and delight. Made for babies from 0 months and up, with materials that feel soothing against tender skin. Ideal as a bedtime buddy, nursery accent, Easter treat, or thoughtful present for any child. Soft, huggable, and irresistibly cute, this Plush Toy Boy Bunny brings warmth, comfort, and timeless charm to every cuddling moment.
Key Features:
- Soft plush fabric, gentle on baby’s skin
- Embroidered eyes – no hard parts
- Dressed in a yellow stripy T-Shirt and blue pant
- Lightweight and easy for little hands to carry
- Approx. height: 40cm
Care Instructions:
Hand Wash. Do not tumble dry.
Safety Note:
Suitable from birth for cuddling and supervised play.
Please do not leave Benjamin in your baby’s cot or sleep space until they are over 7 months old.
Measures:
39cm Tall
Age:
0-12 Months
We ship Australia wide and to New Zealand.
Orders placed online will be dispatched within 2-3 business days.
Our flat rate delivery fee is $10.00 for orders under $75
All orders over $75 qualify for FREE SHIPPING*
*This excludes items that are only available in-store
All orders are sent by ordinary post with no signature required or insurance. If you wish to have your order sent by express post or registered mail please message us for a quote.
Click & Collect
Local customers can press ‘Click & Collect’ at the checkout and collect your order in store. As we have stores in seperate towns, please allow 1 business day for processing as it will depend on which store your item is at. We will try to have your order ready in less time.
Local Delivery
We are happy to drop your order off if you live locally in Warrnambool, Terang and some surrounding areas. Please message us for more information if you live in a surrounding area.
Not enjoying your new purchase? If you find that your purchased item doesn’t fit, doesn’t suit, or you simply aren’t satisfied with it, we are happy to swap it for a size or style that will or provide you with a store credit*.
We are sorry but we are unable to offer any refunds on items if you have changed your mind about your order or purchased the incorrect size, we can, however, offer store credit or exchange if we are contacted within the 14 days of receiving the item/s.
All packaging and tags must still be attached to the item/s and in good condition to be eligible for an exchange or refund.
Please note all sale/clearance & custom products are not eligible for a return or exchange.
Please get in touch with us via our contact page or email us here (orders@abbeylanegifts.com.au) to let us know that you would like to return an item; noting the order number and reason for returning the item/s in the email. We will then let you know where to send the item/s.
Faulty or Broken Items
We do our best to make sure your item will arrive safe and sound, but should you do received a faulty or broken item we will offer a refund only if we are unable to replace or repair the defective goods within the guidelines set out by the ACCC (https://www.accc.gov.au/consumers/consumer-rights-guarantees/repair-replace-refund).
Return Shipping
Please note: you are responsible for return shipping costs (unless the reason for return is due to a faulty/damaged product) and any shipping costs will not be refunded. We recommend you send the returned items via a tracked postal service as we are unable to guarantee that we will receive the parcel and cannot take any responsibility for items lost or damaged in transit.
Cancellation of Orders
Abbey Lane Linen & Gifts may cancel your order if for any reason we are unable to provide you with the products subject to your order. We will make every effort to contact you should this occur.
You will not be entitled to claim any additional amounts or seek compensation for any loss, expense or damage (either direct or consequential) or for any loss of time or inconvenience, which may result from such cancellation.
Refunds
Please note that refunds will not be issued until we have received and assessed the item/s to ensure they are in a resalable condition. If the items returned are not in their original condition, we may offer a reduced payment amount or deny the return altogether. If the return is denied, return postage of the item/s back to you will be at your cost.
Any refund will be transferred back to the original payment method, e.g. PayPal, Credit Card, AfterPay, ZipPay or Store Credit.
*Please note that some items cannot be returned, these items are, but not limited to, gift cards, personalised products and earrings for pierced ears that have been opened.
Bella Bunny
Regular price $25.95/
Tax included.
Cuddle up with Bella, the sweetest and delightful plush bunny designed to charm both little ones and collectors. Crafted from premium, ultra-soft fabric that’s gentle on baby skin.
Features long, floppy ears and an embroidered, friendly face that gives her heaps of personality. Compact enough for sleepy-time bedtime, diaper bag trips, or a cozy travel buddy. Ideal for imaginative play, nursery décor, Easter surprises, or as a thoughtful gift.
Key Features:
- Soft plush fabric, gentle on baby’s skin
- Embroidered eyes – no hard parts
- Dressed in a checked pink dress carrying a cute crossbody bag
- Lightweight and easy for little hands to carry
- Approx. height: 40cm
Care Instructions:
Hand Wash. Do not tumble dry.
Safety Note:
Suitable from birth for cuddling and supervised play.
Please do not leave Bella in your baby’s cot or sleep space until they are over 7 months old.
Measures:
39cm Tall
Age:
0-12 Months
We ship Australia wide and to New Zealand.
Orders placed online will be dispatched within 2-3 business days.
Our flat rate delivery fee is $10.00 for orders under $75
All orders over $75 qualify for FREE SHIPPING*
*This excludes items that are only available in-store
All orders are sent by ordinary post with no signature required or insurance. If you wish to have your order sent by express post or registered mail please message us for a quote.
Click & Collect
Local customers can press ‘Click & Collect’ at the checkout and collect your order in store. As we have stores in seperate towns, please allow 1 business day for processing as it will depend on which store your item is at. We will try to have your order ready in less time.
Local Delivery
We are happy to drop your order off if you live locally in Warrnambool, Terang and some surrounding areas. Please message us for more information if you live in a surrounding area.
Not enjoying your new purchase? If you find that your purchased item doesn’t fit, doesn’t suit, or you simply aren’t satisfied with it, we are happy to swap it for a size or style that will or provide you with a store credit*.
We are sorry but we are unable to offer any refunds on items if you have changed your mind about your order or purchased the incorrect size, we can, however, offer store credit or exchange if we are contacted within the 14 days of receiving the item/s.
All packaging and tags must still be attached to the item/s and in good condition to be eligible for an exchange or refund.
Please note all sale/clearance & custom products are not eligible for a return or exchange.
Please get in touch with us via our contact page or email us here (orders@abbeylanegifts.com.au) to let us know that you would like to return an item; noting the order number and reason for returning the item/s in the email. We will then let you know where to send the item/s.
Faulty or Broken Items
We do our best to make sure your item will arrive safe and sound, but should you do received a faulty or broken item we will offer a refund only if we are unable to replace or repair the defective goods within the guidelines set out by the ACCC (https://www.accc.gov.au/consumers/consumer-rights-guarantees/repair-replace-refund).
Return Shipping
Please note: you are responsible for return shipping costs (unless the reason for return is due to a faulty/damaged product) and any shipping costs will not be refunded. We recommend you send the returned items via a tracked postal service as we are unable to guarantee that we will receive the parcel and cannot take any responsibility for items lost or damaged in transit.
Cancellation of Orders
Abbey Lane Linen & Gifts may cancel your order if for any reason we are unable to provide you with the products subject to your order. We will make every effort to contact you should this occur.
You will not be entitled to claim any additional amounts or seek compensation for any loss, expense or damage (either direct or consequential) or for any loss of time or inconvenience, which may result from such cancellation.
Refunds
Please note that refunds will not be issued until we have received and assessed the item/s to ensure they are in a resalable condition. If the items returned are not in their original condition, we may offer a reduced payment amount or deny the return altogether. If the return is denied, return postage of the item/s back to you will be at your cost.
Any refund will be transferred back to the original payment method, e.g. PayPal, Credit Card, AfterPay, ZipPay or Store Credit.
*Please note that some items cannot be returned, these items are, but not limited to, gift cards, personalised products and earrings for pierced ears that have been opened.
Lamb Towelling Toy by Albetta
Regular price $46.00 Sale price $23.00 Save $23.00/
Tax included.
Meet our adorable towelling lamb, a new addition to the Albetta towelling toy collection! This lovely lamb wears a fun baby pink stripey romper with sweet hand-embroidered details. The cute outfit is fully removable; dressing and undressing these towelling toys is a fun way to teach children the important life skill of how to dress themselves, all through imaginative play! With sweet rosy cheeks and a snuggly furry face, the Albetta towelling lamb is truly is a toy to treasure and love.
Suitable from birth.
Approx:- 35cm tall.
Made from 100% organic towelling cotton with 100% polyester fibre filling.
We ship Australia wide and to New Zealand.
Orders placed online will be dispatched within 2-3 business days.
Our flat rate delivery fee is $10.00 for orders under $75
All orders over $75 qualify for FREE SHIPPING*
*This excludes items that are only available in-store
All orders are sent by ordinary post with no signature required or insurance. If you wish to have your order sent by express post or registered mail please message us for a quote.
Click & Collect
Local customers can press ‘Click & Collect’ at the checkout and collect your order in store. As we have stores in seperate towns, please allow 1 business day for processing as it will depend on which store your item is at. We will try to have your order ready in less time.
Local Delivery
We are happy to drop your order off if you live locally in Warrnambool, Terang and some surrounding areas. Please message us for more information if you live in a surrounding area.
Not enjoying your new purchase? If you find that your purchased item doesn’t fit, doesn’t suit, or you simply aren’t satisfied with it, we are happy to swap it for a size or style that will or provide you with a store credit*.
We are sorry but we are unable to offer any refunds on items if you have changed your mind about your order or purchased the incorrect size, we can, however, offer store credit or exchange if we are contacted within the 14 days of receiving the item/s.
All packaging and tags must still be attached to the item/s and in good condition to be eligible for an exchange or refund.
Please note all sale/clearance & custom products are not eligible for a return or exchange.
Please get in touch with us via our contact page or email us here (orders@abbeylanegifts.com.au) to let us know that you would like to return an item; noting the order number and reason for returning the item/s in the email. We will then let you know where to send the item/s.
Faulty or Broken Items
We do our best to make sure your item will arrive safe and sound, but should you do received a faulty or broken item we will offer a refund only if we are unable to replace or repair the defective goods within the guidelines set out by the ACCC (https://www.accc.gov.au/consumers/consumer-rights-guarantees/repair-replace-refund).
Return Shipping
Please note: you are responsible for return shipping costs (unless the reason for return is due to a faulty/damaged product) and any shipping costs will not be refunded. We recommend you send the returned items via a tracked postal service as we are unable to guarantee that we will receive the parcel and cannot take any responsibility for items lost or damaged in transit.
Cancellation of Orders
Abbey Lane Linen & Gifts may cancel your order if for any reason we are unable to provide you with the products subject to your order. We will make every effort to contact you should this occur.
You will not be entitled to claim any additional amounts or seek compensation for any loss, expense or damage (either direct or consequential) or for any loss of time or inconvenience, which may result from such cancellation.
Refunds
Please note that refunds will not be issued until we have received and assessed the item/s to ensure they are in a resalable condition. If the items returned are not in their original condition, we may offer a reduced payment amount or deny the return altogether. If the return is denied, return postage of the item/s back to you will be at your cost.
Any refund will be transferred back to the original payment method, e.g. PayPal, Credit Card, AfterPay, ZipPay or Store Credit.
*Please note that some items cannot be returned, these items are, but not limited to, gift cards, personalised products and earrings for pierced ears that have been opened.