8 products
Navy & White Stripe Travel Skirt by Elm
Regular price $89.95The Elm Travel Skirt Is A Maxi-Length Skirt Finishing Mid-Calf. It Is Super Comfy With A Relaxed Fit. Constructed In A Soft And Breathable Cotton Slub Fabrication It's The Perfect Style To Pack On Your Next Trip Or To Wear Casually Throughout The Spring And Summer Months. Features Include An Easy Elastic Waist and Side Split
- Elastic Waist
- Side Split
- Maxi Skirt
- Unbrushed French Terry
We ship Australia wide and to New Zealand.
Orders placed online will be dispatched within 2-3 business days.
Our flat rate delivery fee is $10.00 for orders under $75
All orders over $75 qualify for FREE SHIPPING*
*This excludes items that are only available in-store
All orders are sent by ordinary post with no signature required or insurance. If you wish to have your order sent by express post or registered mail please message us for a quote.
Click & Collect
Local customers can press ‘Click & Collect’ at the checkout and collect your order in store. As we have stores in seperate towns, please allow 1 business day for processing as it will depend on which store your item is at. We will try to have your order ready in less time.
Local Delivery
We are happy to drop your order off if you live locally in Warrnambool, Terang and some surrounding areas. Please message us for more information if you live in a surrounding area.
Not enjoying your new purchase? If you find that your purchased item doesn’t fit, doesn’t suit, or you simply aren’t satisfied with it, we are happy to swap it for a size or style that will or provide you with a store credit*.
We are sorry but we are unable to offer any refunds on items if you have changed your mind about your order or purchased the incorrect size, we can, however, offer store credit or exchange if we are contacted within the 14 days of receiving the item/s.
All packaging and tags must still be attached to the item/s and in good condition to be eligible for an exchange or refund.
Please note all sale/clearance & custom products are not eligible for a return or exchange.
Please get in touch with us via our contact page or email us here (orders@abbeylanegifts.com.au) to let us know that you would like to return an item; noting the order number and reason for returning the item/s in the email. We will then let you know where to send the item/s.
Faulty or Broken Items
We do our best to make sure your item will arrive safe and sound, but should you do received a faulty or broken item we will offer a refund only if we are unable to replace or repair the defective goods within the guidelines set out by the ACCC (https://www.accc.gov.au/consumers/consumer-rights-guarantees/repair-replace-refund).
Return Shipping
Please note: you are responsible for return shipping costs (unless the reason for return is due to a faulty/damaged product) and any shipping costs will not be refunded. We recommend you send the returned items via a tracked postal service as we are unable to guarantee that we will receive the parcel and cannot take any responsibility for items lost or damaged in transit.
Cancellation of Orders
Abbey Lane Linen & Gifts may cancel your order if for any reason we are unable to provide you with the products subject to your order. We will make every effort to contact you should this occur.
You will not be entitled to claim any additional amounts or seek compensation for any loss, expense or damage (either direct or consequential) or for any loss of time or inconvenience, which may result from such cancellation.
Refunds
Please note that refunds will not be issued until we have received and assessed the item/s to ensure they are in a resalable condition. If the items returned are not in their original condition, we may offer a reduced payment amount or deny the return altogether. If the return is denied, return postage of the item/s back to you will be at your cost.
Any refund will be transferred back to the original payment method, e.g. PayPal, Credit Card, AfterPay, ZipPay or Store Credit.
*Please note that some items cannot be returned, these items are, but not limited to, gift cards, personalised products and earrings for pierced ears that have been opened.
Navy Travel Skirt by Elm
Regular price $89.95The Elm Travel Skirt Is A Maxi-Length Skirt Finishing Mid-Calf. It Is Super Comfy With A Relaxed Fit. Constructed In A Soft And Breathable Cotton Slub Fabrication It's The Perfect Style To Pack On Your Next Trip Or To Wear Casually throughout the entire year. The Travel skirt features include an easy to wear elastic waist and side split for movement.
- Side Split
- Maxi Skirt
- Unbrushed French Terry
Model is wearing a size 10.
We ship Australia wide and to New Zealand.
Orders placed online will be dispatched within 2-3 business days.
Our flat rate delivery fee is $10.00 for orders under $75
All orders over $75 qualify for FREE SHIPPING*
*This excludes items that are only available in-store
All orders are sent by ordinary post with no signature required or insurance. If you wish to have your order sent by express post or registered mail please message us for a quote.
Click & Collect
Local customers can press ‘Click & Collect’ at the checkout and collect your order in store. As we have stores in seperate towns, please allow 1 business day for processing as it will depend on which store your item is at. We will try to have your order ready in less time.
Local Delivery
We are happy to drop your order off if you live locally in Warrnambool, Terang and some surrounding areas. Please message us for more information if you live in a surrounding area.
Not enjoying your new purchase? If you find that your purchased item doesn’t fit, doesn’t suit, or you simply aren’t satisfied with it, we are happy to swap it for a size or style that will or provide you with a store credit*.
We are sorry but we are unable to offer any refunds on items if you have changed your mind about your order or purchased the incorrect size, we can, however, offer store credit or exchange if we are contacted within the 14 days of receiving the item/s.
All packaging and tags must still be attached to the item/s and in good condition to be eligible for an exchange or refund.
Please note all sale/clearance & custom products are not eligible for a return or exchange.
Please get in touch with us via our contact page or email us here (orders@abbeylanegifts.com.au) to let us know that you would like to return an item; noting the order number and reason for returning the item/s in the email. We will then let you know where to send the item/s.
Faulty or Broken Items
We do our best to make sure your item will arrive safe and sound, but should you do received a faulty or broken item we will offer a refund only if we are unable to replace or repair the defective goods within the guidelines set out by the ACCC (https://www.accc.gov.au/consumers/consumer-rights-guarantees/repair-replace-refund).
Return Shipping
Please note: you are responsible for return shipping costs (unless the reason for return is due to a faulty/damaged product) and any shipping costs will not be refunded. We recommend you send the returned items via a tracked postal service as we are unable to guarantee that we will receive the parcel and cannot take any responsibility for items lost or damaged in transit.
Cancellation of Orders
Abbey Lane Linen & Gifts may cancel your order if for any reason we are unable to provide you with the products subject to your order. We will make every effort to contact you should this occur.
You will not be entitled to claim any additional amounts or seek compensation for any loss, expense or damage (either direct or consequential) or for any loss of time or inconvenience, which may result from such cancellation.
Refunds
Please note that refunds will not be issued until we have received and assessed the item/s to ensure they are in a resalable condition. If the items returned are not in their original condition, we may offer a reduced payment amount or deny the return altogether. If the return is denied, return postage of the item/s back to you will be at your cost.
Any refund will be transferred back to the original payment method, e.g. PayPal, Credit Card, AfterPay, ZipPay or Store Credit.
*Please note that some items cannot be returned, these items are, but not limited to, gift cards, personalised products and earrings for pierced ears that have been opened.
Atlas Dark Blue Wash Denim Skirt by Elm
Regular price $99.95Comfort Plus Denim Skirt For All Day Wear. The Atlas Denim Skirt Features A Comfortable Elastic Waist With Front Patch Pockets And All The Elm Denim Bells & Whistles.
- Stretch Denim
- Flat front with elastic sides for comfort
- Front Patch Pockets
- Elm Hardware
We ship Australia wide and to New Zealand.
Orders placed online will be dispatched within 2-3 business days.
Our flat rate delivery fee is $10.00 for orders under $75
All orders over $75 qualify for FREE SHIPPING*
*This excludes items that are only available in-store
All orders are sent by ordinary post with no signature required or insurance. If you wish to have your order sent by express post or registered mail please message us for a quote.
Click & Collect
Local customers can press ‘Click & Collect’ at the checkout and collect your order in store. As we have stores in seperate towns, please allow 1 business day for processing as it will depend on which store your item is at. We will try to have your order ready in less time.
Local Delivery
We are happy to drop your order off if you live locally in Warrnambool, Terang and some surrounding areas. Please message us for more information if you live in a surrounding area.
Not enjoying your new purchase? If you find that your purchased item doesn’t fit, doesn’t suit, or you simply aren’t satisfied with it, we are happy to swap it for a size or style that will or provide you with a store credit*.
We are sorry but we are unable to offer any refunds on items if you have changed your mind about your order or purchased the incorrect size, we can, however, offer store credit or exchange if we are contacted within the 14 days of receiving the item/s.
All packaging and tags must still be attached to the item/s and in good condition to be eligible for an exchange or refund.
Please note all sale/clearance & custom products are not eligible for a return or exchange.
Please get in touch with us via our contact page or email us here (orders@abbeylanegifts.com.au) to let us know that you would like to return an item; noting the order number and reason for returning the item/s in the email. We will then let you know where to send the item/s.
Faulty or Broken Items
We do our best to make sure your item will arrive safe and sound, but should you do received a faulty or broken item we will offer a refund only if we are unable to replace or repair the defective goods within the guidelines set out by the ACCC (https://www.accc.gov.au/consumers/consumer-rights-guarantees/repair-replace-refund).
Return Shipping
Please note: you are responsible for return shipping costs (unless the reason for return is due to a faulty/damaged product) and any shipping costs will not be refunded. We recommend you send the returned items via a tracked postal service as we are unable to guarantee that we will receive the parcel and cannot take any responsibility for items lost or damaged in transit.
Cancellation of Orders
Abbey Lane Linen & Gifts may cancel your order if for any reason we are unable to provide you with the products subject to your order. We will make every effort to contact you should this occur.
You will not be entitled to claim any additional amounts or seek compensation for any loss, expense or damage (either direct or consequential) or for any loss of time or inconvenience, which may result from such cancellation.
Refunds
Please note that refunds will not be issued until we have received and assessed the item/s to ensure they are in a resalable condition. If the items returned are not in their original condition, we may offer a reduced payment amount or deny the return altogether. If the return is denied, return postage of the item/s back to you will be at your cost.
Any refund will be transferred back to the original payment method, e.g. PayPal, Credit Card, AfterPay, ZipPay or Store Credit.
*Please note that some items cannot be returned, these items are, but not limited to, gift cards, personalised products and earrings for pierced ears that have been opened.
Khaki & White Stripe Travel Skirt by Elm
Regular price $89.95The Elm Travel Skirt Is A Maxi-Length Skirt Finishing Mid-Calf. It Is Super Comfy With A Relaxed Fit. Constructed In A Soft And Breathable Cotton Slub Fabrication It's The Perfect Style To Pack On Your Next Trip Or To Wear Casually Throughout The Spring And Summer Months. Features Include An Easy Elastic Waist and Side Split
- Elastic Waist
- Side Split
- Maxi Skirt
- Unbrushed French Terry
- Model is 169cm and wears Size 10
Model is wearing a size 10.
We ship Australia wide and to New Zealand.
Orders placed online will be dispatched within 2-3 business days.
Our flat rate delivery fee is $10.00 for orders under $75
All orders over $75 qualify for FREE SHIPPING*
*This excludes items that are only available in-store
All orders are sent by ordinary post with no signature required or insurance. If you wish to have your order sent by express post or registered mail please message us for a quote.
Click & Collect
Local customers can press ‘Click & Collect’ at the checkout and collect your order in store. As we have stores in seperate towns, please allow 1 business day for processing as it will depend on which store your item is at. We will try to have your order ready in less time.
Local Delivery
We are happy to drop your order off if you live locally in Warrnambool, Terang and some surrounding areas. Please message us for more information if you live in a surrounding area.
Not enjoying your new purchase? If you find that your purchased item doesn’t fit, doesn’t suit, or you simply aren’t satisfied with it, we are happy to swap it for a size or style that will or provide you with a store credit*.
We are sorry but we are unable to offer any refunds on items if you have changed your mind about your order or purchased the incorrect size, we can, however, offer store credit or exchange if we are contacted within the 14 days of receiving the item/s.
All packaging and tags must still be attached to the item/s and in good condition to be eligible for an exchange or refund.
Please note all sale/clearance & custom products are not eligible for a return or exchange.
Please get in touch with us via our contact page or email us here (orders@abbeylanegifts.com.au) to let us know that you would like to return an item; noting the order number and reason for returning the item/s in the email. We will then let you know where to send the item/s.
Faulty or Broken Items
We do our best to make sure your item will arrive safe and sound, but should you do received a faulty or broken item we will offer a refund only if we are unable to replace or repair the defective goods within the guidelines set out by the ACCC (https://www.accc.gov.au/consumers/consumer-rights-guarantees/repair-replace-refund).
Return Shipping
Please note: you are responsible for return shipping costs (unless the reason for return is due to a faulty/damaged product) and any shipping costs will not be refunded. We recommend you send the returned items via a tracked postal service as we are unable to guarantee that we will receive the parcel and cannot take any responsibility for items lost or damaged in transit.
Cancellation of Orders
Abbey Lane Linen & Gifts may cancel your order if for any reason we are unable to provide you with the products subject to your order. We will make every effort to contact you should this occur.
You will not be entitled to claim any additional amounts or seek compensation for any loss, expense or damage (either direct or consequential) or for any loss of time or inconvenience, which may result from such cancellation.
Refunds
Please note that refunds will not be issued until we have received and assessed the item/s to ensure they are in a resalable condition. If the items returned are not in their original condition, we may offer a reduced payment amount or deny the return altogether. If the return is denied, return postage of the item/s back to you will be at your cost.
Any refund will be transferred back to the original payment method, e.g. PayPal, Credit Card, AfterPay, ZipPay or Store Credit.
*Please note that some items cannot be returned, these items are, but not limited to, gift cards, personalised products and earrings for pierced ears that have been opened.
Zoe Midi Denim Skirt by Elm
Regular price $109.95Denim skirts are a fantastic versatile addition to a wardrobe and the classic Zoe skirt in comfort stretch denim is your go-to. Featuring a vee insert at the front for comfort and movement, this classic skirt has all the Elm denim heritage and will take you from work to play with the change of a shoe.
Stretch Denim
Front V panel detail on front skirt
Back split detail
Top stitching on all seams
We ship Australia wide and to New Zealand.
Orders placed online will be dispatched within 2-3 business days.
Our flat rate delivery fee is $10.00 for orders under $75
All orders over $75 qualify for FREE SHIPPING*
*This excludes items that are only available in-store
All orders are sent by ordinary post with no signature required or insurance. If you wish to have your order sent by express post or registered mail please message us for a quote.
Click & Collect
Local customers can press ‘Click & Collect’ at the checkout and collect your order in store. As we have stores in seperate towns, please allow 1 business day for processing as it will depend on which store your item is at. We will try to have your order ready in less time.
Local Delivery
We are happy to drop your order off if you live locally in Warrnambool, Terang and some surrounding areas. Please message us for more information if you live in a surrounding area.
Not enjoying your new purchase? If you find that your purchased item doesn’t fit, doesn’t suit, or you simply aren’t satisfied with it, we are happy to swap it for a size or style that will or provide you with a store credit*.
We are sorry but we are unable to offer any refunds on items if you have changed your mind about your order or purchased the incorrect size, we can, however, offer store credit or exchange if we are contacted within the 14 days of receiving the item/s.
All packaging and tags must still be attached to the item/s and in good condition to be eligible for an exchange or refund.
Please note all sale/clearance & custom products are not eligible for a return or exchange.
Please get in touch with us via our contact page or email us here (orders@abbeylanegifts.com.au) to let us know that you would like to return an item; noting the order number and reason for returning the item/s in the email. We will then let you know where to send the item/s.
Faulty or Broken Items
We do our best to make sure your item will arrive safe and sound, but should you do received a faulty or broken item we will offer a refund only if we are unable to replace or repair the defective goods within the guidelines set out by the ACCC (https://www.accc.gov.au/consumers/consumer-rights-guarantees/repair-replace-refund).
Return Shipping
Please note: you are responsible for return shipping costs (unless the reason for return is due to a faulty/damaged product) and any shipping costs will not be refunded. We recommend you send the returned items via a tracked postal service as we are unable to guarantee that we will receive the parcel and cannot take any responsibility for items lost or damaged in transit.
Cancellation of Orders
Abbey Lane Linen & Gifts may cancel your order if for any reason we are unable to provide you with the products subject to your order. We will make every effort to contact you should this occur.
You will not be entitled to claim any additional amounts or seek compensation for any loss, expense or damage (either direct or consequential) or for any loss of time or inconvenience, which may result from such cancellation.
Refunds
Please note that refunds will not be issued until we have received and assessed the item/s to ensure they are in a resalable condition. If the items returned are not in their original condition, we may offer a reduced payment amount or deny the return altogether. If the return is denied, return postage of the item/s back to you will be at your cost.
Any refund will be transferred back to the original payment method, e.g. PayPal, Credit Card, AfterPay, ZipPay or Store Credit.
*Please note that some items cannot be returned, these items are, but not limited to, gift cards, personalised products and earrings for pierced ears that have been opened.
Mid Blue Pocket Detail Maxi Skirt by One Ten Willow
Regular price $99.95Mid Blue Pocket Detail Maxi Skirt
We ship Australia wide and to New Zealand.
Orders placed online will be dispatched within 2-3 business days.
Our flat rate delivery fee is $10.00 for orders under $75
All orders over $75 qualify for FREE SHIPPING*
*This excludes items that are only available in-store
All orders are sent by ordinary post with no signature required or insurance. If you wish to have your order sent by express post or registered mail please message us for a quote.
Click & Collect
Local customers can press ‘Click & Collect’ at the checkout and collect your order in store. As we have stores in seperate towns, please allow 1 business day for processing as it will depend on which store your item is at. We will try to have your order ready in less time.
Local Delivery
We are happy to drop your order off if you live locally in Warrnambool, Terang and some surrounding areas. Please message us for more information if you live in a surrounding area.
Not enjoying your new purchase? If you find that your purchased item doesn’t fit, doesn’t suit, or you simply aren’t satisfied with it, we are happy to swap it for a size or style that will or provide you with a store credit*.
We are sorry but we are unable to offer any refunds on items if you have changed your mind about your order or purchased the incorrect size, we can, however, offer store credit or exchange if we are contacted within the 14 days of receiving the item/s.
All packaging and tags must still be attached to the item/s and in good condition to be eligible for an exchange or refund.
Please note all sale/clearance & custom products are not eligible for a return or exchange.
Please get in touch with us via our contact page or email us here (orders@abbeylanegifts.com.au) to let us know that you would like to return an item; noting the order number and reason for returning the item/s in the email. We will then let you know where to send the item/s.
Faulty or Broken Items
We do our best to make sure your item will arrive safe and sound, but should you do received a faulty or broken item we will offer a refund only if we are unable to replace or repair the defective goods within the guidelines set out by the ACCC (https://www.accc.gov.au/consumers/consumer-rights-guarantees/repair-replace-refund).
Return Shipping
Please note: you are responsible for return shipping costs (unless the reason for return is due to a faulty/damaged product) and any shipping costs will not be refunded. We recommend you send the returned items via a tracked postal service as we are unable to guarantee that we will receive the parcel and cannot take any responsibility for items lost or damaged in transit.
Cancellation of Orders
Abbey Lane Linen & Gifts may cancel your order if for any reason we are unable to provide you with the products subject to your order. We will make every effort to contact you should this occur.
You will not be entitled to claim any additional amounts or seek compensation for any loss, expense or damage (either direct or consequential) or for any loss of time or inconvenience, which may result from such cancellation.
Refunds
Please note that refunds will not be issued until we have received and assessed the item/s to ensure they are in a resalable condition. If the items returned are not in their original condition, we may offer a reduced payment amount or deny the return altogether. If the return is denied, return postage of the item/s back to you will be at your cost.
Any refund will be transferred back to the original payment method, e.g. PayPal, Credit Card, AfterPay, ZipPay or Store Credit.
*Please note that some items cannot be returned, these items are, but not limited to, gift cards, personalised products and earrings for pierced ears that have been opened.
Black Ponte Skirt by One Ten Willow
Regular price $39.95Elevate your wardrobe with our women's black ponte pencil skirt, a timeless essential that seamlessly combines style and sophistication. Crafted from high-quality ponte knit fabric, this skirt offers a luxurious feel with exceptional stretch, ensuring both comfort and a flattering fit.
The sleek and tailored silhouette of the pencil skirt hugs your curves in all the right places, creating a polished and refined look that transitions effortlessly from the office to after-hours engagements.
Designed with a classic mid-rise waist and a knee-length hem, this ponte pencil skirt offers a chic and professional aesthetic suitable for any occasion. Whether styled with a crisp white blouse for a professional ensemble or a fitted sweater for a more casual look, this skirt is sure to become a staple in your wardrobe rotation.
Fabrication: 67% Viscose 29% Polyamide 4% Elastane
Features:
- Elasticated Waist Band
- Below Knee Length
- Small Back Hem Split
We ship Australia wide and to New Zealand.
Orders placed online will be dispatched within 2-3 business days.
Our flat rate delivery fee is $10.00 for orders under $75
All orders over $75 qualify for FREE SHIPPING*
*This excludes items that are only available in-store
All orders are sent by ordinary post with no signature required or insurance. If you wish to have your order sent by express post or registered mail please message us for a quote.
Click & Collect
Local customers can press ‘Click & Collect’ at the checkout and collect your order in store. As we have stores in seperate towns, please allow 1 business day for processing as it will depend on which store your item is at. We will try to have your order ready in less time.
Local Delivery
We are happy to drop your order off if you live locally in Warrnambool, Terang and some surrounding areas. Please message us for more information if you live in a surrounding area.
Not enjoying your new purchase? If you find that your purchased item doesn’t fit, doesn’t suit, or you simply aren’t satisfied with it, we are happy to swap it for a size or style that will or provide you with a store credit*.
We are sorry but we are unable to offer any refunds on items if you have changed your mind about your order or purchased the incorrect size, we can, however, offer store credit or exchange if we are contacted within the 14 days of receiving the item/s.
All packaging and tags must still be attached to the item/s and in good condition to be eligible for an exchange or refund.
Please note all sale/clearance & custom products are not eligible for a return or exchange.
Please get in touch with us via our contact page or email us here (orders@abbeylanegifts.com.au) to let us know that you would like to return an item; noting the order number and reason for returning the item/s in the email. We will then let you know where to send the item/s.
Faulty or Broken Items
We do our best to make sure your item will arrive safe and sound, but should you do received a faulty or broken item we will offer a refund only if we are unable to replace or repair the defective goods within the guidelines set out by the ACCC (https://www.accc.gov.au/consumers/consumer-rights-guarantees/repair-replace-refund).
Return Shipping
Please note: you are responsible for return shipping costs (unless the reason for return is due to a faulty/damaged product) and any shipping costs will not be refunded. We recommend you send the returned items via a tracked postal service as we are unable to guarantee that we will receive the parcel and cannot take any responsibility for items lost or damaged in transit.
Cancellation of Orders
Abbey Lane Linen & Gifts may cancel your order if for any reason we are unable to provide you with the products subject to your order. We will make every effort to contact you should this occur.
You will not be entitled to claim any additional amounts or seek compensation for any loss, expense or damage (either direct or consequential) or for any loss of time or inconvenience, which may result from such cancellation.
Refunds
Please note that refunds will not be issued until we have received and assessed the item/s to ensure they are in a resalable condition. If the items returned are not in their original condition, we may offer a reduced payment amount or deny the return altogether. If the return is denied, return postage of the item/s back to you will be at your cost.
Any refund will be transferred back to the original payment method, e.g. PayPal, Credit Card, AfterPay, ZipPay or Store Credit.
*Please note that some items cannot be returned, these items are, but not limited to, gift cards, personalised products and earrings for pierced ears that have been opened.
Mirage Mocha Aaliyah Frill Skirt by Adrift
Regular price $149.00Elevate your style game with the Adrift Aaliyah Frill Skirt in Mirage Mocha, a true blend of comfort and chic! This tiered maxi skirt is all about making a statement. With its large shirred waistband and convenient pockets, it combines practicality with panache. But the real showstopper? The frill features along each tier, giving your every step a touch of whimsical charm.
- Tiered maxi skirt
- Shirred waist to hip yoke (waistband)
- Side pockets
- Frill feature along each tier
- Mocha background colour
- Designed in Brisbane, Australia
- 100% Cotton
Cold hand wash.
We ship Australia wide and to New Zealand.
Orders placed online will be dispatched within 2-3 business days.
Our flat rate delivery fee is $10.00 for orders under $75
All orders over $75 qualify for FREE SHIPPING*
*This excludes items that are only available in-store
All orders are sent by ordinary post with no signature required or insurance. If you wish to have your order sent by express post or registered mail please message us for a quote.
Click & Collect
Local customers can press ‘Click & Collect’ at the checkout and collect your order in store. As we have stores in seperate towns, please allow 1 business day for processing as it will depend on which store your item is at. We will try to have your order ready in less time.
Local Delivery
We are happy to drop your order off if you live locally in Warrnambool, Terang and some surrounding areas. Please message us for more information if you live in a surrounding area.
Not enjoying your new purchase? If you find that your purchased item doesn’t fit, doesn’t suit, or you simply aren’t satisfied with it, we are happy to swap it for a size or style that will or provide you with a store credit*.
We are sorry but we are unable to offer any refunds on items if you have changed your mind about your order or purchased the incorrect size, we can, however, offer store credit or exchange if we are contacted within the 14 days of receiving the item/s.
All packaging and tags must still be attached to the item/s and in good condition to be eligible for an exchange or refund.
Please note all sale/clearance & custom products are not eligible for a return or exchange.
Please get in touch with us via our contact page or email us here (orders@abbeylanegifts.com.au) to let us know that you would like to return an item; noting the order number and reason for returning the item/s in the email. We will then let you know where to send the item/s.
Faulty or Broken Items
We do our best to make sure your item will arrive safe and sound, but should you do received a faulty or broken item we will offer a refund only if we are unable to replace or repair the defective goods within the guidelines set out by the ACCC (https://www.accc.gov.au/consumers/consumer-rights-guarantees/repair-replace-refund).
Return Shipping
Please note: you are responsible for return shipping costs (unless the reason for return is due to a faulty/damaged product) and any shipping costs will not be refunded. We recommend you send the returned items via a tracked postal service as we are unable to guarantee that we will receive the parcel and cannot take any responsibility for items lost or damaged in transit.
Cancellation of Orders
Abbey Lane Linen & Gifts may cancel your order if for any reason we are unable to provide you with the products subject to your order. We will make every effort to contact you should this occur.
You will not be entitled to claim any additional amounts or seek compensation for any loss, expense or damage (either direct or consequential) or for any loss of time or inconvenience, which may result from such cancellation.
Refunds
Please note that refunds will not be issued until we have received and assessed the item/s to ensure they are in a resalable condition. If the items returned are not in their original condition, we may offer a reduced payment amount or deny the return altogether. If the return is denied, return postage of the item/s back to you will be at your cost.
Any refund will be transferred back to the original payment method, e.g. PayPal, Credit Card, AfterPay, ZipPay or Store Credit.
*Please note that some items cannot be returned, these items are, but not limited to, gift cards, personalised products and earrings for pierced ears that have been opened.