10 products
10 products
Herringbone Raspberry beauty bag small by Tonic
Regular price $35.00 Sale price $28.00 Save $7.00/
Tax included.
Introducing our Herringbone Beauty Bag in Pistachio! This small-sized gem is the perfect companion for your beauty essentials. Its elegant woven-look outer exudes sophistication, while the luxe double gold zip adds a touch of glamour.
Open it up to reveal a spacious internal compartment, providing ample storage for your essential makeup, skincare, or travel-sized products and keep small hair accessories organised with the convenient internal elasticated pocket.
Dimensions: 14 x 7 x 7cm
We ship Australia wide and to New Zealand.
Orders placed online will be dispatched within 2-3 business days.
Our flat rate delivery fee is $10.00 for orders under $75
All orders over $75 qualify for FREE SHIPPING*
*This excludes items that are only available in-store
All orders are sent by ordinary post with no signature required or insurance. If you wish to have your order sent by express post or registered mail please message us for a quote.
Click & Collect
Local customers can press ‘Click & Collect’ at the checkout and collect your order in store. As we have stores in seperate towns, please allow 1 business day for processing as it will depend on which store your item is at. We will try to have your order ready in less time.
Local Delivery
We are happy to drop your order off if you live locally in Warrnambool, Terang and some surrounding areas. Please message us for more information if you live in a surrounding area.
Not enjoying your new purchase? If you find that your purchased item doesn’t fit, doesn’t suit, or you simply aren’t satisfied with it, we are happy to swap it for a size or style that will or provide you with a store credit*.
We are sorry but we are unable to offer any refunds on items if you have changed your mind about your order or purchased the incorrect size, we can, however, offer store credit or exchange if we are contacted within the 14 days of receiving the item/s.
All packaging and tags must still be attached to the item/s and in good condition to be eligible for an exchange or refund.
Please note all sale/clearance & custom products are not eligible for a return or exchange.
Please get in touch with us via our contact page or email us here (orders@abbeylanegifts.com.au) to let us know that you would like to return an item; noting the order number and reason for returning the item/s in the email. We will then let you know where to send the item/s.
Faulty or Broken Items
We do our best to make sure your item will arrive safe and sound, but should you do received a faulty or broken item we will offer a refund only if we are unable to replace or repair the defective goods within the guidelines set out by the ACCC (https://www.accc.gov.au/consumers/consumer-rights-guarantees/repair-replace-refund).
Return Shipping
Please note: you are responsible for return shipping costs (unless the reason for return is due to a faulty/damaged product) and any shipping costs will not be refunded. We recommend you send the returned items via a tracked postal service as we are unable to guarantee that we will receive the parcel and cannot take any responsibility for items lost or damaged in transit.
Cancellation of Orders
Abbey Lane Linen & Gifts may cancel your order if for any reason we are unable to provide you with the products subject to your order. We will make every effort to contact you should this occur.
You will not be entitled to claim any additional amounts or seek compensation for any loss, expense or damage (either direct or consequential) or for any loss of time or inconvenience, which may result from such cancellation.
Refunds
Please note that refunds will not be issued until we have received and assessed the item/s to ensure they are in a resalable condition. If the items returned are not in their original condition, we may offer a reduced payment amount or deny the return altogether. If the return is denied, return postage of the item/s back to you will be at your cost.
Any refund will be transferred back to the original payment method, e.g. PayPal, Credit Card, AfterPay, ZipPay or Store Credit.
*Please note that some items cannot be returned, these items are, but not limited to, gift cards, personalised products and earrings for pierced ears that have been opened.
Herringbone Raspberry large beauty bag by Tonic
Regular price $65.00 Sale price $52.00 Save $13.00/
Tax included.
Travel in style with our Herringbone Beauty Bag Large, featuring a luxe double gold zip that opens wide and flat to a spacious main compartment, allowing for easy visibility of everything inside, and an internal zipped pocket perfect for smaller beauty accessories.
The carry handle can be gently pushed down to make for a stylish at-home storage solution and allows you to stack multiple Herringbone Beauty Bags on top of each other for maximum interior design impact.
Dimensions: 24 x 13 x 13cm
We ship Australia wide and to New Zealand.
Orders placed online will be dispatched within 2-3 business days.
Our flat rate delivery fee is $10.00 for orders under $75
All orders over $75 qualify for FREE SHIPPING*
*This excludes items that are only available in-store
All orders are sent by ordinary post with no signature required or insurance. If you wish to have your order sent by express post or registered mail please message us for a quote.
Click & Collect
Local customers can press ‘Click & Collect’ at the checkout and collect your order in store. As we have stores in seperate towns, please allow 1 business day for processing as it will depend on which store your item is at. We will try to have your order ready in less time.
Local Delivery
We are happy to drop your order off if you live locally in Warrnambool, Terang and some surrounding areas. Please message us for more information if you live in a surrounding area.
Not enjoying your new purchase? If you find that your purchased item doesn’t fit, doesn’t suit, or you simply aren’t satisfied with it, we are happy to swap it for a size or style that will or provide you with a store credit*.
We are sorry but we are unable to offer any refunds on items if you have changed your mind about your order or purchased the incorrect size, we can, however, offer store credit or exchange if we are contacted within the 14 days of receiving the item/s.
All packaging and tags must still be attached to the item/s and in good condition to be eligible for an exchange or refund.
Please note all sale/clearance & custom products are not eligible for a return or exchange.
Please get in touch with us via our contact page or email us here (orders@abbeylanegifts.com.au) to let us know that you would like to return an item; noting the order number and reason for returning the item/s in the email. We will then let you know where to send the item/s.
Faulty or Broken Items
We do our best to make sure your item will arrive safe and sound, but should you do received a faulty or broken item we will offer a refund only if we are unable to replace or repair the defective goods within the guidelines set out by the ACCC (https://www.accc.gov.au/consumers/consumer-rights-guarantees/repair-replace-refund).
Return Shipping
Please note: you are responsible for return shipping costs (unless the reason for return is due to a faulty/damaged product) and any shipping costs will not be refunded. We recommend you send the returned items via a tracked postal service as we are unable to guarantee that we will receive the parcel and cannot take any responsibility for items lost or damaged in transit.
Cancellation of Orders
Abbey Lane Linen & Gifts may cancel your order if for any reason we are unable to provide you with the products subject to your order. We will make every effort to contact you should this occur.
You will not be entitled to claim any additional amounts or seek compensation for any loss, expense or damage (either direct or consequential) or for any loss of time or inconvenience, which may result from such cancellation.
Refunds
Please note that refunds will not be issued until we have received and assessed the item/s to ensure they are in a resalable condition. If the items returned are not in their original condition, we may offer a reduced payment amount or deny the return altogether. If the return is denied, return postage of the item/s back to you will be at your cost.
Any refund will be transferred back to the original payment method, e.g. PayPal, Credit Card, AfterPay, ZipPay or Store Credit.
*Please note that some items cannot be returned, these items are, but not limited to, gift cards, personalised products and earrings for pierced ears that have been opened.
Cosmetic Bag Midnight Meadow Pink by Tonic
Regular price $40.00 Sale price $32.00 Save $8.00/
Tax included.
Organise your makeup and beauty essentials in style with this Small Cosmetic Bag in Midnight Meadow. Featuring luxe gold zips, the main zipped compartment is spacious and features additional 4 interior pockets for effortless organisation. The outer zipped pocket is ideal for storing your most used beauty tools.
Lined with a recycled RPET lining, and made from sustainable cotton covered in a PVC coating, this cosmetic bag will easily fit travel-sized bottles while fitting nicely in your handbag or carry-on luggage.
Dimensions:
Small: 24 × 6 × 12 cm
Weight: 75g
Large: 21 × 8 × 33 cm
Weight: 150g
We ship Australia wide and to New Zealand.
Orders placed online will be dispatched within 2-3 business days.
Our flat rate delivery fee is $10.00 for orders under $75
All orders over $75 qualify for FREE SHIPPING*
*This excludes items that are only available in-store
All orders are sent by ordinary post with no signature required or insurance. If you wish to have your order sent by express post or registered mail please message us for a quote.
Click & Collect
Local customers can press ‘Click & Collect’ at the checkout and collect your order in store. As we have stores in seperate towns, please allow 1 business day for processing as it will depend on which store your item is at. We will try to have your order ready in less time.
Local Delivery
We are happy to drop your order off if you live locally in Warrnambool, Terang and some surrounding areas. Please message us for more information if you live in a surrounding area.
Not enjoying your new purchase? If you find that your purchased item doesn’t fit, doesn’t suit, or you simply aren’t satisfied with it, we are happy to swap it for a size or style that will or provide you with a store credit*.
We are sorry but we are unable to offer any refunds on items if you have changed your mind about your order or purchased the incorrect size, we can, however, offer store credit or exchange if we are contacted within the 14 days of receiving the item/s.
All packaging and tags must still be attached to the item/s and in good condition to be eligible for an exchange or refund.
Please note all sale/clearance & custom products are not eligible for a return or exchange.
Please get in touch with us via our contact page or email us here (orders@abbeylanegifts.com.au) to let us know that you would like to return an item; noting the order number and reason for returning the item/s in the email. We will then let you know where to send the item/s.
Faulty or Broken Items
We do our best to make sure your item will arrive safe and sound, but should you do received a faulty or broken item we will offer a refund only if we are unable to replace or repair the defective goods within the guidelines set out by the ACCC (https://www.accc.gov.au/consumers/consumer-rights-guarantees/repair-replace-refund).
Return Shipping
Please note: you are responsible for return shipping costs (unless the reason for return is due to a faulty/damaged product) and any shipping costs will not be refunded. We recommend you send the returned items via a tracked postal service as we are unable to guarantee that we will receive the parcel and cannot take any responsibility for items lost or damaged in transit.
Cancellation of Orders
Abbey Lane Linen & Gifts may cancel your order if for any reason we are unable to provide you with the products subject to your order. We will make every effort to contact you should this occur.
You will not be entitled to claim any additional amounts or seek compensation for any loss, expense or damage (either direct or consequential) or for any loss of time or inconvenience, which may result from such cancellation.
Refunds
Please note that refunds will not be issued until we have received and assessed the item/s to ensure they are in a resalable condition. If the items returned are not in their original condition, we may offer a reduced payment amount or deny the return altogether. If the return is denied, return postage of the item/s back to you will be at your cost.
Any refund will be transferred back to the original payment method, e.g. PayPal, Credit Card, AfterPay, ZipPay or Store Credit.
*Please note that some items cannot be returned, these items are, but not limited to, gift cards, personalised products and earrings for pierced ears that have been opened.
Herringbone bluebell beauty bag medium by Tonic
Regular price $55.00 Sale price $44.00 Save $11.00/
Tax included.
Introducing the stylish and functional Herringbone Beauty Bag Medium in Bluebell. This Australian-designed beauty bag features a luxurious double gold zip that opens to a wide and flat interior compartment, allowing you to easily see everything at a glance, and an additional internal zipped pocket for added storage and organisation.
The herringbone outer gives it a timeless appeal, while the carry handle offers an innovative approach - simple lift to carry, or push down gently to flatten.
Dimensions: 20 x 11 x 11cm
We ship Australia wide and to New Zealand.
Orders placed online will be dispatched within 2-3 business days.
Our flat rate delivery fee is $10.00 for orders under $75
All orders over $75 qualify for FREE SHIPPING*
*This excludes items that are only available in-store
All orders are sent by ordinary post with no signature required or insurance. If you wish to have your order sent by express post or registered mail please message us for a quote.
Click & Collect
Local customers can press ‘Click & Collect’ at the checkout and collect your order in store. As we have stores in seperate towns, please allow 1 business day for processing as it will depend on which store your item is at. We will try to have your order ready in less time.
Local Delivery
We are happy to drop your order off if you live locally in Warrnambool, Terang and some surrounding areas. Please message us for more information if you live in a surrounding area.
Not enjoying your new purchase? If you find that your purchased item doesn’t fit, doesn’t suit, or you simply aren’t satisfied with it, we are happy to swap it for a size or style that will or provide you with a store credit*.
We are sorry but we are unable to offer any refunds on items if you have changed your mind about your order or purchased the incorrect size, we can, however, offer store credit or exchange if we are contacted within the 14 days of receiving the item/s.
All packaging and tags must still be attached to the item/s and in good condition to be eligible for an exchange or refund.
Please note all sale/clearance & custom products are not eligible for a return or exchange.
Please get in touch with us via our contact page or email us here (orders@abbeylanegifts.com.au) to let us know that you would like to return an item; noting the order number and reason for returning the item/s in the email. We will then let you know where to send the item/s.
Faulty or Broken Items
We do our best to make sure your item will arrive safe and sound, but should you do received a faulty or broken item we will offer a refund only if we are unable to replace or repair the defective goods within the guidelines set out by the ACCC (https://www.accc.gov.au/consumers/consumer-rights-guarantees/repair-replace-refund).
Return Shipping
Please note: you are responsible for return shipping costs (unless the reason for return is due to a faulty/damaged product) and any shipping costs will not be refunded. We recommend you send the returned items via a tracked postal service as we are unable to guarantee that we will receive the parcel and cannot take any responsibility for items lost or damaged in transit.
Cancellation of Orders
Abbey Lane Linen & Gifts may cancel your order if for any reason we are unable to provide you with the products subject to your order. We will make every effort to contact you should this occur.
You will not be entitled to claim any additional amounts or seek compensation for any loss, expense or damage (either direct or consequential) or for any loss of time or inconvenience, which may result from such cancellation.
Refunds
Please note that refunds will not be issued until we have received and assessed the item/s to ensure they are in a resalable condition. If the items returned are not in their original condition, we may offer a reduced payment amount or deny the return altogether. If the return is denied, return postage of the item/s back to you will be at your cost.
Any refund will be transferred back to the original payment method, e.g. PayPal, Credit Card, AfterPay, ZipPay or Store Credit.
*Please note that some items cannot be returned, these items are, but not limited to, gift cards, personalised products and earrings for pierced ears that have been opened.
Herringbone Bluebell beauty bag small by Tonic
Regular price $35.00 Sale price $28.00 Save $7.00/
Tax included.
Introducing our Herringbone Beauty Bag in Bluebell! This small-sized gem is the perfect companion for your beauty essentials. Its elegant woven-look outer exudes sophistication, while the luxe double gold zip adds a touch of glamour.
Open it up to reveal a spacious internal compartment, providing ample storage for your essential makeup, skincare, or travel-sized products and keep small hair accessories organised with the convenient internal elasticated pocket.
Dimensions: 14 x 7 x 7cm
We ship Australia wide and to New Zealand.
Orders placed online will be dispatched within 2-3 business days.
Our flat rate delivery fee is $10.00 for orders under $75
All orders over $75 qualify for FREE SHIPPING*
*This excludes items that are only available in-store
All orders are sent by ordinary post with no signature required or insurance. If you wish to have your order sent by express post or registered mail please message us for a quote.
Click & Collect
Local customers can press ‘Click & Collect’ at the checkout and collect your order in store. As we have stores in seperate towns, please allow 1 business day for processing as it will depend on which store your item is at. We will try to have your order ready in less time.
Local Delivery
We are happy to drop your order off if you live locally in Warrnambool, Terang and some surrounding areas. Please message us for more information if you live in a surrounding area.
Not enjoying your new purchase? If you find that your purchased item doesn’t fit, doesn’t suit, or you simply aren’t satisfied with it, we are happy to swap it for a size or style that will or provide you with a store credit*.
We are sorry but we are unable to offer any refunds on items if you have changed your mind about your order or purchased the incorrect size, we can, however, offer store credit or exchange if we are contacted within the 14 days of receiving the item/s.
All packaging and tags must still be attached to the item/s and in good condition to be eligible for an exchange or refund.
Please note all sale/clearance & custom products are not eligible for a return or exchange.
Please get in touch with us via our contact page or email us here (orders@abbeylanegifts.com.au) to let us know that you would like to return an item; noting the order number and reason for returning the item/s in the email. We will then let you know where to send the item/s.
Faulty or Broken Items
We do our best to make sure your item will arrive safe and sound, but should you do received a faulty or broken item we will offer a refund only if we are unable to replace or repair the defective goods within the guidelines set out by the ACCC (https://www.accc.gov.au/consumers/consumer-rights-guarantees/repair-replace-refund).
Return Shipping
Please note: you are responsible for return shipping costs (unless the reason for return is due to a faulty/damaged product) and any shipping costs will not be refunded. We recommend you send the returned items via a tracked postal service as we are unable to guarantee that we will receive the parcel and cannot take any responsibility for items lost or damaged in transit.
Cancellation of Orders
Abbey Lane Linen & Gifts may cancel your order if for any reason we are unable to provide you with the products subject to your order. We will make every effort to contact you should this occur.
You will not be entitled to claim any additional amounts or seek compensation for any loss, expense or damage (either direct or consequential) or for any loss of time or inconvenience, which may result from such cancellation.
Refunds
Please note that refunds will not be issued until we have received and assessed the item/s to ensure they are in a resalable condition. If the items returned are not in their original condition, we may offer a reduced payment amount or deny the return altogether. If the return is denied, return postage of the item/s back to you will be at your cost.
Any refund will be transferred back to the original payment method, e.g. PayPal, Credit Card, AfterPay, ZipPay or Store Credit.
*Please note that some items cannot be returned, these items are, but not limited to, gift cards, personalised products and earrings for pierced ears that have been opened.
Herringbone Pistachio beauty bag small by Tonic
Regular price $35.00 Sale price $28.00 Save $7.00/
Tax included.
Introducing our Herringbone Beauty Bag in Pistachio! This small-sized gem is the perfect companion for your beauty essentials. Its elegant woven-look outer exudes sophistication, while the luxe double gold zip adds a touch of glamour.
Open it up to reveal a spacious internal compartment, providing ample storage for your essential makeup, skincare, or travel-sized products and keep small hair accessories organised with the convenient internal elasticated pocket.
Dimensions: 14 x 7 x 7cm
We ship Australia wide and to New Zealand.
Orders placed online will be dispatched within 2-3 business days.
Our flat rate delivery fee is $10.00 for orders under $75
All orders over $75 qualify for FREE SHIPPING*
*This excludes items that are only available in-store
All orders are sent by ordinary post with no signature required or insurance. If you wish to have your order sent by express post or registered mail please message us for a quote.
Click & Collect
Local customers can press ‘Click & Collect’ at the checkout and collect your order in store. As we have stores in seperate towns, please allow 1 business day for processing as it will depend on which store your item is at. We will try to have your order ready in less time.
Local Delivery
We are happy to drop your order off if you live locally in Warrnambool, Terang and some surrounding areas. Please message us for more information if you live in a surrounding area.
Not enjoying your new purchase? If you find that your purchased item doesn’t fit, doesn’t suit, or you simply aren’t satisfied with it, we are happy to swap it for a size or style that will or provide you with a store credit*.
We are sorry but we are unable to offer any refunds on items if you have changed your mind about your order or purchased the incorrect size, we can, however, offer store credit or exchange if we are contacted within the 14 days of receiving the item/s.
All packaging and tags must still be attached to the item/s and in good condition to be eligible for an exchange or refund.
Please note all sale/clearance & custom products are not eligible for a return or exchange.
Please get in touch with us via our contact page or email us here (orders@abbeylanegifts.com.au) to let us know that you would like to return an item; noting the order number and reason for returning the item/s in the email. We will then let you know where to send the item/s.
Faulty or Broken Items
We do our best to make sure your item will arrive safe and sound, but should you do received a faulty or broken item we will offer a refund only if we are unable to replace or repair the defective goods within the guidelines set out by the ACCC (https://www.accc.gov.au/consumers/consumer-rights-guarantees/repair-replace-refund).
Return Shipping
Please note: you are responsible for return shipping costs (unless the reason for return is due to a faulty/damaged product) and any shipping costs will not be refunded. We recommend you send the returned items via a tracked postal service as we are unable to guarantee that we will receive the parcel and cannot take any responsibility for items lost or damaged in transit.
Cancellation of Orders
Abbey Lane Linen & Gifts may cancel your order if for any reason we are unable to provide you with the products subject to your order. We will make every effort to contact you should this occur.
You will not be entitled to claim any additional amounts or seek compensation for any loss, expense or damage (either direct or consequential) or for any loss of time or inconvenience, which may result from such cancellation.
Refunds
Please note that refunds will not be issued until we have received and assessed the item/s to ensure they are in a resalable condition. If the items returned are not in their original condition, we may offer a reduced payment amount or deny the return altogether. If the return is denied, return postage of the item/s back to you will be at your cost.
Any refund will be transferred back to the original payment method, e.g. PayPal, Credit Card, AfterPay, ZipPay or Store Credit.
*Please note that some items cannot be returned, these items are, but not limited to, gift cards, personalised products and earrings for pierced ears that have been opened.
Herringbone raspberry beauty bag medium by Tonic
Regular price $55.00 Sale price $44.00 Save $11.00/
Tax included.
Our Herringbone Beauty Bag Medium in a stunning Raspberry hue has been designed to add a touch of elegance to your daily routine. Crafted with precision, this bag features a luxurious double gold zip that effortlessly opens to reveal a spacious internal compartment that opens wide and flat, perfectly suited to accommodate all your beauty essentials while allowing everything to be visible at a glance. Additionally, it boasts an internal zipped pocket, ensuring secure storage for smaller items.
The timeless woven-look outer and innovative handle that can be flattened for seamless at-home storage, makes this beauty bag a stylish and practical accessory for any occasion.
Dimensions: 20 x 11 x 11cm
We ship Australia wide and to New Zealand.
Orders placed online will be dispatched within 2-3 business days.
Our flat rate delivery fee is $10.00 for orders under $75
All orders over $75 qualify for FREE SHIPPING*
*This excludes items that are only available in-store
All orders are sent by ordinary post with no signature required or insurance. If you wish to have your order sent by express post or registered mail please message us for a quote.
Click & Collect
Local customers can press ‘Click & Collect’ at the checkout and collect your order in store. As we have stores in seperate towns, please allow 1 business day for processing as it will depend on which store your item is at. We will try to have your order ready in less time.
Local Delivery
We are happy to drop your order off if you live locally in Warrnambool, Terang and some surrounding areas. Please message us for more information if you live in a surrounding area.
Not enjoying your new purchase? If you find that your purchased item doesn’t fit, doesn’t suit, or you simply aren’t satisfied with it, we are happy to swap it for a size or style that will or provide you with a store credit*.
We are sorry but we are unable to offer any refunds on items if you have changed your mind about your order or purchased the incorrect size, we can, however, offer store credit or exchange if we are contacted within the 14 days of receiving the item/s.
All packaging and tags must still be attached to the item/s and in good condition to be eligible for an exchange or refund.
Please note all sale/clearance & custom products are not eligible for a return or exchange.
Please get in touch with us via our contact page or email us here (orders@abbeylanegifts.com.au) to let us know that you would like to return an item; noting the order number and reason for returning the item/s in the email. We will then let you know where to send the item/s.
Faulty or Broken Items
We do our best to make sure your item will arrive safe and sound, but should you do received a faulty or broken item we will offer a refund only if we are unable to replace or repair the defective goods within the guidelines set out by the ACCC (https://www.accc.gov.au/consumers/consumer-rights-guarantees/repair-replace-refund).
Return Shipping
Please note: you are responsible for return shipping costs (unless the reason for return is due to a faulty/damaged product) and any shipping costs will not be refunded. We recommend you send the returned items via a tracked postal service as we are unable to guarantee that we will receive the parcel and cannot take any responsibility for items lost or damaged in transit.
Cancellation of Orders
Abbey Lane Linen & Gifts may cancel your order if for any reason we are unable to provide you with the products subject to your order. We will make every effort to contact you should this occur.
You will not be entitled to claim any additional amounts or seek compensation for any loss, expense or damage (either direct or consequential) or for any loss of time or inconvenience, which may result from such cancellation.
Refunds
Please note that refunds will not be issued until we have received and assessed the item/s to ensure they are in a resalable condition. If the items returned are not in their original condition, we may offer a reduced payment amount or deny the return altogether. If the return is denied, return postage of the item/s back to you will be at your cost.
Any refund will be transferred back to the original payment method, e.g. PayPal, Credit Card, AfterPay, ZipPay or Store Credit.
*Please note that some items cannot be returned, these items are, but not limited to, gift cards, personalised products and earrings for pierced ears that have been opened.
Herringbone Pistachio large beauty bag by Tonic
Regular price $65.00 Sale price $52.00 Save $13.00/
Tax included.
Travel in style with our Herringbone Beauty Bag Large, featuring a luxe double gold zip that opens wide and flat to a spacious main compartment, allowing for easy visibility of everything inside, and an internal zipped pocket perfect for smaller beauty accessories.
The carry handle can be gently pushed down to make for a stylish at-home storage solution and allows you to stack multiple Herringbone Beauty Bags on top of each other for maximum interior design impact.
Dimensions: 24 x 13 x 13cm
We ship Australia wide and to New Zealand.
Orders placed online will be dispatched within 2-3 business days.
Our flat rate delivery fee is $10.00 for orders under $75
All orders over $75 qualify for FREE SHIPPING*
*This excludes items that are only available in-store
All orders are sent by ordinary post with no signature required or insurance. If you wish to have your order sent by express post or registered mail please message us for a quote.
Click & Collect
Local customers can press ‘Click & Collect’ at the checkout and collect your order in store. As we have stores in seperate towns, please allow 1 business day for processing as it will depend on which store your item is at. We will try to have your order ready in less time.
Local Delivery
We are happy to drop your order off if you live locally in Warrnambool, Terang and some surrounding areas. Please message us for more information if you live in a surrounding area.
Not enjoying your new purchase? If you find that your purchased item doesn’t fit, doesn’t suit, or you simply aren’t satisfied with it, we are happy to swap it for a size or style that will or provide you with a store credit*.
We are sorry but we are unable to offer any refunds on items if you have changed your mind about your order or purchased the incorrect size, we can, however, offer store credit or exchange if we are contacted within the 14 days of receiving the item/s.
All packaging and tags must still be attached to the item/s and in good condition to be eligible for an exchange or refund.
Please note all sale/clearance & custom products are not eligible for a return or exchange.
Please get in touch with us via our contact page or email us here (orders@abbeylanegifts.com.au) to let us know that you would like to return an item; noting the order number and reason for returning the item/s in the email. We will then let you know where to send the item/s.
Faulty or Broken Items
We do our best to make sure your item will arrive safe and sound, but should you do received a faulty or broken item we will offer a refund only if we are unable to replace or repair the defective goods within the guidelines set out by the ACCC (https://www.accc.gov.au/consumers/consumer-rights-guarantees/repair-replace-refund).
Return Shipping
Please note: you are responsible for return shipping costs (unless the reason for return is due to a faulty/damaged product) and any shipping costs will not be refunded. We recommend you send the returned items via a tracked postal service as we are unable to guarantee that we will receive the parcel and cannot take any responsibility for items lost or damaged in transit.
Cancellation of Orders
Abbey Lane Linen & Gifts may cancel your order if for any reason we are unable to provide you with the products subject to your order. We will make every effort to contact you should this occur.
You will not be entitled to claim any additional amounts or seek compensation for any loss, expense or damage (either direct or consequential) or for any loss of time or inconvenience, which may result from such cancellation.
Refunds
Please note that refunds will not be issued until we have received and assessed the item/s to ensure they are in a resalable condition. If the items returned are not in their original condition, we may offer a reduced payment amount or deny the return altogether. If the return is denied, return postage of the item/s back to you will be at your cost.
Any refund will be transferred back to the original payment method, e.g. PayPal, Credit Card, AfterPay, ZipPay or Store Credit.
*Please note that some items cannot be returned, these items are, but not limited to, gift cards, personalised products and earrings for pierced ears that have been opened.