6 products
6 products
Magnesium Bath Soak Test Tube by The Little Oasis Bath Co.
Regular price $9.95/
Tax included.
Indulge in the ultimate "me time" experience with our luxurious handmade bath soaks designed to elevate your self-care routine.
Handmade in Australia, our bath soaks are formulated with all natural ingredients, ensuring a guilt-free pampering session. Immerse yourself in a blissful blend of magnesium, clays, and essential oils, expertly curated to promote muscle relaxation and soothe your body and mind.
Whether you're unwinding after a stressful day, creating a serene atmosphere for relaxation and reading, or treating yourself to an Instagram-worthy self-care bath, our bath soaks will leave your mind relaxed, your skin nourished, and your muscles rejuvenated.
Ideal for gifting to loved ones or clients in need of a well-deserved break, our bath soaks offer the perfect blend of luxury and self-indulgence.
Directions are simple: Add the 20ml tube to a warm bath, dissolve, and immerse yourself for at least 20 minutes of pure relaxation.
Packaged in eco-friendly glass tubes with cork lids, our bath soaks embody our commitment to sustainability and luxury.
For those with septic tanks, remember to place your bath soak in a muslin bag before dissolving to prevent botanicals from entering your tanks.
Elevate your "me time" with our indulgent bath soaks and discover the true meaning of luxury and relaxation.
We ship Australia wide and to New Zealand.
Orders placed online will be dispatched within 2-3 business days.
Our flat rate delivery fee is $10.00 for orders under $75
All orders over $75 qualify for FREE SHIPPING*
*This excludes items that are only available in-store
All orders are sent by ordinary post with no signature required or insurance. If you wish to have your order sent by express post or registered mail please message us for a quote.
Click & Collect
Local customers can press ‘Click & Collect’ at the checkout and collect your order in store. As we have stores in seperate towns, please allow 1 business day for processing as it will depend on which store your item is at. We will try to have your order ready in less time.
Local Delivery
We are happy to drop your order off if you live locally in Warrnambool, Terang and some surrounding areas. Please message us for more information if you live in a surrounding area.
Not enjoying your new purchase? If you find that your purchased item doesn’t fit, doesn’t suit, or you simply aren’t satisfied with it, we are happy to swap it for a size or style that will or provide you with a store credit*.
We are sorry but we are unable to offer any refunds on items if you have changed your mind about your order or purchased the incorrect size, we can, however, offer store credit or exchange if we are contacted within the 14 days of receiving the item/s.
All packaging and tags must still be attached to the item/s and in good condition to be eligible for an exchange or refund.
Please note all sale/clearance & custom products are not eligible for a return or exchange.
Please get in touch with us via our contact page or email us here (orders@abbeylanegifts.com.au) to let us know that you would like to return an item; noting the order number and reason for returning the item/s in the email. We will then let you know where to send the item/s.
Faulty or Broken Items
We do our best to make sure your item will arrive safe and sound, but should you do received a faulty or broken item we will offer a refund only if we are unable to replace or repair the defective goods within the guidelines set out by the ACCC (https://www.accc.gov.au/consumers/consumer-rights-guarantees/repair-replace-refund).
Return Shipping
Please note: you are responsible for return shipping costs (unless the reason for return is due to a faulty/damaged product) and any shipping costs will not be refunded. We recommend you send the returned items via a tracked postal service as we are unable to guarantee that we will receive the parcel and cannot take any responsibility for items lost or damaged in transit.
Cancellation of Orders
Abbey Lane Linen & Gifts may cancel your order if for any reason we are unable to provide you with the products subject to your order. We will make every effort to contact you should this occur.
You will not be entitled to claim any additional amounts or seek compensation for any loss, expense or damage (either direct or consequential) or for any loss of time or inconvenience, which may result from such cancellation.
Refunds
Please note that refunds will not be issued until we have received and assessed the item/s to ensure they are in a resalable condition. If the items returned are not in their original condition, we may offer a reduced payment amount or deny the return altogether. If the return is denied, return postage of the item/s back to you will be at your cost.
Any refund will be transferred back to the original payment method, e.g. PayPal, Credit Card, AfterPay, ZipPay or Store Credit.
*Please note that some items cannot be returned, these items are, but not limited to, gift cards, personalised products and earrings for pierced ears that have been opened.
Room Spray by The Little Oasis Bath Co.
Regular price $18.95/
Tax included.
FRENCH PEAR Notes of rich, juicy pear, sweet orange, cinnamon, clove, coconut and vanilla bean.
SAGE & DRIFTWOOD Designed to captivate your senses with an alluring blend of uplifting blend of bergamot and lemon, aromatic sage leaf with warm, rich and comforting undertones of clove, amber and cedarwood.
LEMON MYRTLE Indulge in the revitalising dance of eucalyptus, zesty lemon and grounding notes of sage, sandalwood and patchouli. Whether you’re looking to create a refreshing and invigorating atmosphere in your living room or freshen up the bathroom, our room spray is the perfect choice.
NO NASTIES (ew) • phthalate-free • non-aerosol • at the heart of our room sprays is our environmental commitment. The bottles are non-aerosol and made from 100% post-consumer recycled (PCR) plastic, providing an eco-conscious alternative.
With fragrances that smell good enough to eat, our vegan room sprays linger in the air and mask odours around your home (you could say they were made for home opens and rental inspections).
Handmade (and poured with love) in Australia using premium phthalate-free fragrance. Lasts up to 12 months.
SIZE • 125mL
INGREDIENTS • distilled water, fragrance, polysorbate-20, phenoxyethanol (and) caprylyl glycol (and) sorbic acid.
We ship Australia wide and to New Zealand.
Orders placed online will be dispatched within 2-3 business days.
Our flat rate delivery fee is $10.00 for orders under $75
All orders over $75 qualify for FREE SHIPPING*
*This excludes items that are only available in-store
All orders are sent by ordinary post with no signature required or insurance. If you wish to have your order sent by express post or registered mail please message us for a quote.
Click & Collect
Local customers can press ‘Click & Collect’ at the checkout and collect your order in store. As we have stores in seperate towns, please allow 1 business day for processing as it will depend on which store your item is at. We will try to have your order ready in less time.
Local Delivery
We are happy to drop your order off if you live locally in Warrnambool, Terang and some surrounding areas. Please message us for more information if you live in a surrounding area.
Not enjoying your new purchase? If you find that your purchased item doesn’t fit, doesn’t suit, or you simply aren’t satisfied with it, we are happy to swap it for a size or style that will or provide you with a store credit*.
We are sorry but we are unable to offer any refunds on items if you have changed your mind about your order or purchased the incorrect size, we can, however, offer store credit or exchange if we are contacted within the 14 days of receiving the item/s.
All packaging and tags must still be attached to the item/s and in good condition to be eligible for an exchange or refund.
Please note all sale/clearance & custom products are not eligible for a return or exchange.
Please get in touch with us via our contact page or email us here (orders@abbeylanegifts.com.au) to let us know that you would like to return an item; noting the order number and reason for returning the item/s in the email. We will then let you know where to send the item/s.
Faulty or Broken Items
We do our best to make sure your item will arrive safe and sound, but should you do received a faulty or broken item we will offer a refund only if we are unable to replace or repair the defective goods within the guidelines set out by the ACCC (https://www.accc.gov.au/consumers/consumer-rights-guarantees/repair-replace-refund).
Return Shipping
Please note: you are responsible for return shipping costs (unless the reason for return is due to a faulty/damaged product) and any shipping costs will not be refunded. We recommend you send the returned items via a tracked postal service as we are unable to guarantee that we will receive the parcel and cannot take any responsibility for items lost or damaged in transit.
Cancellation of Orders
Abbey Lane Linen & Gifts may cancel your order if for any reason we are unable to provide you with the products subject to your order. We will make every effort to contact you should this occur.
You will not be entitled to claim any additional amounts or seek compensation for any loss, expense or damage (either direct or consequential) or for any loss of time or inconvenience, which may result from such cancellation.
Refunds
Please note that refunds will not be issued until we have received and assessed the item/s to ensure they are in a resalable condition. If the items returned are not in their original condition, we may offer a reduced payment amount or deny the return altogether. If the return is denied, return postage of the item/s back to you will be at your cost.
Any refund will be transferred back to the original payment method, e.g. PayPal, Credit Card, AfterPay, ZipPay or Store Credit.
*Please note that some items cannot be returned, these items are, but not limited to, gift cards, personalised products and earrings for pierced ears that have been opened.
Mini Magnesium Bath Soak by The Little Oasis Bath Co.
Regular price $12.95/
Tax included.
Create your own picture-perfect bath experience with our relaxing blends of magnesium, clays and essential oils designed to support muscle relaxation and soothe your body and mind.
Whether you’re trying to forget the stress of a long day at work (or home…), creating a warm and inviting space to read your favourite book with a cheeky glass of red or taking an Instagram-worthy “because I can” self-care bath, our bath soaks will have your mind feeling relaxed, your skin feeling nourished and your muscles ready to tackle another day.
The perfect way to give the gift of luxury and self-indulgence to friends, family and clients who need to take some time for themselves.
DIRECTIONS • Add a couple of handfuls to a warm bath, dissolve, close your eyes and take at least 20 minutes for yourself (minimum!).
WEIGHT • 90g
SEPTIC INSTRUCTIONS • If you’re running on septic tanks, please make sure you pop your bath soak in a muslin bag before dissolving it in your bath to stop botanicals getting in your tanks.
We ship Australia wide and to New Zealand.
Orders placed online will be dispatched within 2-3 business days.
Our flat rate delivery fee is $10.00 for orders under $75
All orders over $75 qualify for FREE SHIPPING*
*This excludes items that are only available in-store
All orders are sent by ordinary post with no signature required or insurance. If you wish to have your order sent by express post or registered mail please message us for a quote.
Click & Collect
Local customers can press ‘Click & Collect’ at the checkout and collect your order in store. As we have stores in seperate towns, please allow 1 business day for processing as it will depend on which store your item is at. We will try to have your order ready in less time.
Local Delivery
We are happy to drop your order off if you live locally in Warrnambool, Terang and some surrounding areas. Please message us for more information if you live in a surrounding area.
Not enjoying your new purchase? If you find that your purchased item doesn’t fit, doesn’t suit, or you simply aren’t satisfied with it, we are happy to swap it for a size or style that will or provide you with a store credit*.
We are sorry but we are unable to offer any refunds on items if you have changed your mind about your order or purchased the incorrect size, we can, however, offer store credit or exchange if we are contacted within the 14 days of receiving the item/s.
All packaging and tags must still be attached to the item/s and in good condition to be eligible for an exchange or refund.
Please note all sale/clearance & custom products are not eligible for a return or exchange.
Please get in touch with us via our contact page or email us here (orders@abbeylanegifts.com.au) to let us know that you would like to return an item; noting the order number and reason for returning the item/s in the email. We will then let you know where to send the item/s.
Faulty or Broken Items
We do our best to make sure your item will arrive safe and sound, but should you do received a faulty or broken item we will offer a refund only if we are unable to replace or repair the defective goods within the guidelines set out by the ACCC (https://www.accc.gov.au/consumers/consumer-rights-guarantees/repair-replace-refund).
Return Shipping
Please note: you are responsible for return shipping costs (unless the reason for return is due to a faulty/damaged product) and any shipping costs will not be refunded. We recommend you send the returned items via a tracked postal service as we are unable to guarantee that we will receive the parcel and cannot take any responsibility for items lost or damaged in transit.
Cancellation of Orders
Abbey Lane Linen & Gifts may cancel your order if for any reason we are unable to provide you with the products subject to your order. We will make every effort to contact you should this occur.
You will not be entitled to claim any additional amounts or seek compensation for any loss, expense or damage (either direct or consequential) or for any loss of time or inconvenience, which may result from such cancellation.
Refunds
Please note that refunds will not be issued until we have received and assessed the item/s to ensure they are in a resalable condition. If the items returned are not in their original condition, we may offer a reduced payment amount or deny the return altogether. If the return is denied, return postage of the item/s back to you will be at your cost.
Any refund will be transferred back to the original payment method, e.g. PayPal, Credit Card, AfterPay, ZipPay or Store Credit.
*Please note that some items cannot be returned, these items are, but not limited to, gift cards, personalised products and earrings for pierced ears that have been opened.
Sleepyhead Soap Bar by The Little Oasis Bath Co.
Regular price $11.95/
Tax included.
Experience tranquillity like never before with our Sleepyhead Handmade Soap, designed to soothe your senses and nourish your skin. Infused with the calming essence of lavender and litsea cubeba essential oils and enriched with the hydrating goodness of avocado oil, shea butter and coconut milk, this soap is a must have addition to your nighttime ritual.
Benefits:
- Nourishing Avocado Oil and Shea Butter: Our soap bar is formulated with avocado oil and shea butter, assisting to provide nourishment while your cleanse. Say goodbye to dryness and hello to velvety-soft, rejuvenated skin every time you lather up.
- Natural Clays for Gentle Cleansing: We’ve incorporated natural clays into our soap to gently cleanse and detoxify your skin, leaving it feeling refreshed and revitalised without stripping away essential moisture.
- Calming Lavender and Litsea Cubeba Blend: Indulge in the serene aroma of lavender and litsea cubeba essential oils, known for their calming and soothing properties. Let the stress of the day melt away as you immerse yourself in the dreamy scent of our Sleepyhead Soap.
- Zero Waste and Eco-Friendly: We are committed to sustainability, which is why our soap is zero-waste and eco-friendly. Say goodbye to plastic packaging and hello to a guilt-free skincare routine that's good for both your skin and the environment.
Elevate your nighttime routine with our Sleepyhead Cold Process Handmade Soap. Its nourishing and gentle formula, combined with a tranquil aroma, offers a peaceful escape from the hustle and bustle of daily life. Transform your bathing experience today.
SUITABLE FOR • All skin types
NASTIES FREE (ew) • no palm oil, sulphates, parabens, detergents, phthalates, preservatives & synthetic fragrance.
INGREDIENTS • Olive oil, coconut oil, distilled water, sodium hydroxide, shea butter, rice bran oil, avocado oil, coconut milk, castor oil, French yellow clay, Brazillian purple clay, lavender and litsea cubeba essential oils, chamomile flowers.
SOAP CARE • All our cold processed soaps are handmade and cured for a minimum of 4 weeks. To get the most out of your soap, keep dry between washes. Pair with one of our sustainable soap dish options.
CAUTION/DISCLAIMER • Essential oils are for external use only. If irritation occurs, discontinue use. If you’re pregnant, breastfeeding, or have health conditions, consult your healthcare practitioner before using essential oils.
WEIGHT • 110g mass when packed.
Embrace the uniqueness of artisan soap – each bar is handmade, ensuring no two are identical. Variations in weight and colour may occur.
We ship Australia wide and to New Zealand.
Orders placed online will be dispatched within 2-3 business days.
Our flat rate delivery fee is $10.00 for orders under $75
All orders over $75 qualify for FREE SHIPPING*
*This excludes items that are only available in-store
All orders are sent by ordinary post with no signature required or insurance. If you wish to have your order sent by express post or registered mail please message us for a quote.
Click & Collect
Local customers can press ‘Click & Collect’ at the checkout and collect your order in store. As we have stores in seperate towns, please allow 1 business day for processing as it will depend on which store your item is at. We will try to have your order ready in less time.
Local Delivery
We are happy to drop your order off if you live locally in Warrnambool, Terang and some surrounding areas. Please message us for more information if you live in a surrounding area.
Not enjoying your new purchase? If you find that your purchased item doesn’t fit, doesn’t suit, or you simply aren’t satisfied with it, we are happy to swap it for a size or style that will or provide you with a store credit*.
We are sorry but we are unable to offer any refunds on items if you have changed your mind about your order or purchased the incorrect size, we can, however, offer store credit or exchange if we are contacted within the 14 days of receiving the item/s.
All packaging and tags must still be attached to the item/s and in good condition to be eligible for an exchange or refund.
Please note all sale/clearance & custom products are not eligible for a return or exchange.
Please get in touch with us via our contact page or email us here (orders@abbeylanegifts.com.au) to let us know that you would like to return an item; noting the order number and reason for returning the item/s in the email. We will then let you know where to send the item/s.
Faulty or Broken Items
We do our best to make sure your item will arrive safe and sound, but should you do received a faulty or broken item we will offer a refund only if we are unable to replace or repair the defective goods within the guidelines set out by the ACCC (https://www.accc.gov.au/consumers/consumer-rights-guarantees/repair-replace-refund).
Return Shipping
Please note: you are responsible for return shipping costs (unless the reason for return is due to a faulty/damaged product) and any shipping costs will not be refunded. We recommend you send the returned items via a tracked postal service as we are unable to guarantee that we will receive the parcel and cannot take any responsibility for items lost or damaged in transit.
Cancellation of Orders
Abbey Lane Linen & Gifts may cancel your order if for any reason we are unable to provide you with the products subject to your order. We will make every effort to contact you should this occur.
You will not be entitled to claim any additional amounts or seek compensation for any loss, expense or damage (either direct or consequential) or for any loss of time or inconvenience, which may result from such cancellation.
Refunds
Please note that refunds will not be issued until we have received and assessed the item/s to ensure they are in a resalable condition. If the items returned are not in their original condition, we may offer a reduced payment amount or deny the return altogether. If the return is denied, return postage of the item/s back to you will be at your cost.
Any refund will be transferred back to the original payment method, e.g. PayPal, Credit Card, AfterPay, ZipPay or Store Credit.
*Please note that some items cannot be returned, these items are, but not limited to, gift cards, personalised products and earrings for pierced ears that have been opened.
Lychee & Guava Soap Bar by The Little Oasis Bath Co.
Regular price $11.95/
Tax included.
Transform your daily shower into a luxury escape with our Lychee Guava Handmade Soap designed to pamper your skin and tantalise your senses. Infused with the exotic aroma of lychee and guava and enriched with nourishing ingredients like shea butter and Australian pink clay, this artisanal soap will leave your skin feeling refreshed and indulged.
Benefits:
- Exotic Fragrance of Lychee and Guava: Immerse yourself in the tropical paradise of lychee and guava. Our fragrance blend awakens the senses, transporting you to sun-drenched beaches and lush tropic gardens with every shower.
- Nourishing Shea Butter: Treat your skin to a hydrating boost with shea butter. Rich in vitamins and fatty acids, shea butter helps to nourish and soften the skin, leaving it feeling soft and supple.
- Australian Pink Clay for Gentle Cleansing: Experience the purifying benefits of Australian pink clay. This natural ingredient not only colours the soap but gently cleanses and detoxifies the skin, drawing out impurities without stripping away the natural moisture barrier.
SUITABLE FOR • All skin types
NASTIES FREE (ew) • no palm oil, sulphates, parabens, detergents, phthalates or preservatives.
INGREDIENTS • Olive oil, coconut oil, distilled water, shea butter, sodium hydroxide, castor oil, fragrance, Australian pink clay, titanium dioxide.
SOAP CARE • All our cold processed soaps are handmade and cured for a minimum of 4 weeks. To get the most out of your soap, keep dry between washes. Pair with one of our sustainable soap dish options.
CAUTION/DISCLAIMER • For external use only. Discontinue if irritation occurs. If you’re pregnant, breastfeeding or have health conditions, consult your healthcare practitioner before using essential oils.
WEIGHT • 110g mass when packed.
Embrace the uniqueness of artisan soap – each bar is handmade, ensuring no two are identical. Variations in weight and colour may occur.
We ship Australia wide and to New Zealand.
Orders placed online will be dispatched within 2-3 business days.
Our flat rate delivery fee is $10.00 for orders under $75
All orders over $75 qualify for FREE SHIPPING*
*This excludes items that are only available in-store
All orders are sent by ordinary post with no signature required or insurance. If you wish to have your order sent by express post or registered mail please message us for a quote.
Click & Collect
Local customers can press ‘Click & Collect’ at the checkout and collect your order in store. As we have stores in seperate towns, please allow 1 business day for processing as it will depend on which store your item is at. We will try to have your order ready in less time.
Local Delivery
We are happy to drop your order off if you live locally in Warrnambool, Terang and some surrounding areas. Please message us for more information if you live in a surrounding area.
Not enjoying your new purchase? If you find that your purchased item doesn’t fit, doesn’t suit, or you simply aren’t satisfied with it, we are happy to swap it for a size or style that will or provide you with a store credit*.
We are sorry but we are unable to offer any refunds on items if you have changed your mind about your order or purchased the incorrect size, we can, however, offer store credit or exchange if we are contacted within the 14 days of receiving the item/s.
All packaging and tags must still be attached to the item/s and in good condition to be eligible for an exchange or refund.
Please note all sale/clearance & custom products are not eligible for a return or exchange.
Please get in touch with us via our contact page or email us here (orders@abbeylanegifts.com.au) to let us know that you would like to return an item; noting the order number and reason for returning the item/s in the email. We will then let you know where to send the item/s.
Faulty or Broken Items
We do our best to make sure your item will arrive safe and sound, but should you do received a faulty or broken item we will offer a refund only if we are unable to replace or repair the defective goods within the guidelines set out by the ACCC (https://www.accc.gov.au/consumers/consumer-rights-guarantees/repair-replace-refund).
Return Shipping
Please note: you are responsible for return shipping costs (unless the reason for return is due to a faulty/damaged product) and any shipping costs will not be refunded. We recommend you send the returned items via a tracked postal service as we are unable to guarantee that we will receive the parcel and cannot take any responsibility for items lost or damaged in transit.
Cancellation of Orders
Abbey Lane Linen & Gifts may cancel your order if for any reason we are unable to provide you with the products subject to your order. We will make every effort to contact you should this occur.
You will not be entitled to claim any additional amounts or seek compensation for any loss, expense or damage (either direct or consequential) or for any loss of time or inconvenience, which may result from such cancellation.
Refunds
Please note that refunds will not be issued until we have received and assessed the item/s to ensure they are in a resalable condition. If the items returned are not in their original condition, we may offer a reduced payment amount or deny the return altogether. If the return is denied, return postage of the item/s back to you will be at your cost.
Any refund will be transferred back to the original payment method, e.g. PayPal, Credit Card, AfterPay, ZipPay or Store Credit.
*Please note that some items cannot be returned, these items are, but not limited to, gift cards, personalised products and earrings for pierced ears that have been opened.
Coconut Rose Soap Bar by The Little Oasis Bath Co.
Regular price $11.95/
Tax included.
Elevate your skincare routine with our Coconut Rose Handmade Soap, designed to rejuvenate your skin and soothe your senses. Infused with luxurious ingredients like Australian pink clay, coconut milk, rose geranium essential oil, avocado oil and shea butter, this soap harnesses the best of natures ingredients.
Benefits:
- Nourishing Ingredients for Supple Skin: Our soap bar is enriched with a blend of nourishing ingredients, including avocado oil and shea butter, known for their nourishing properties. Experience velvety, soft, hydrated skin with every wash without any dryness or irritation. ent while you cleanse.
- Detoxify with Australian Pink Clays: We’ve incorporated Australian pink clay into our soap to gently cleanse and detoxify your skin, leaving it feeling refreshed and revitalised without stripping away essential moisture.
- Soothing Rose Geranium: Indulge in the delicate scent of rose geranium essential oil, renowned for its calming and balancing properties. Let the aroma envelop you, transporting you to a state of tranquillity and relaxation.
- Zero Waste and Eco-Friendly: We are committed to sustainability, which is why our soap is zero-waste and eco-friendly. Say goodbye to plastic packaging and hello to a guilt-free skincare routine that's good for both your skin and the environment.
SUITABLE FOR • All skin types
NASTIES FREE (ew) • no palm oil, sulphates, parabens, detergents, phthalates, preservatives or synthetic fragrances.
INGREDIENTS •Olive oil, coconut oil, distilled water, rice bran oil, sodium hydroxide, shea butter, coconutmilk, avocado oil, castor oil, Australian pink clay, rose geranium essential oil.
SOAP CARE • All our cold processed soaps are handmade and cured for a minimum of 4 weeks. To get the most out of your soap, keep dry between washes. Pair with one of our sustainable soap dish options.
CAUTION/DISCLAIMER • For external use only. Discontinue if irritation occurs. If you’re pregnant, breastfeeding or have health conditions, consult your healthcare practitioner before using essential oils.
WEIGHT • 110g mass when packed.
Embrace the uniqueness of artisan soap – each bar is handmade, ensuring no two are identical. Variations in weight and colour may occur.
We ship Australia wide and to New Zealand.
Orders placed online will be dispatched within 2-3 business days.
Our flat rate delivery fee is $10.00 for orders under $75
All orders over $75 qualify for FREE SHIPPING*
*This excludes items that are only available in-store
All orders are sent by ordinary post with no signature required or insurance. If you wish to have your order sent by express post or registered mail please message us for a quote.
Click & Collect
Local customers can press ‘Click & Collect’ at the checkout and collect your order in store. As we have stores in seperate towns, please allow 1 business day for processing as it will depend on which store your item is at. We will try to have your order ready in less time.
Local Delivery
We are happy to drop your order off if you live locally in Warrnambool, Terang and some surrounding areas. Please message us for more information if you live in a surrounding area.
Not enjoying your new purchase? If you find that your purchased item doesn’t fit, doesn’t suit, or you simply aren’t satisfied with it, we are happy to swap it for a size or style that will or provide you with a store credit*.
We are sorry but we are unable to offer any refunds on items if you have changed your mind about your order or purchased the incorrect size, we can, however, offer store credit or exchange if we are contacted within the 14 days of receiving the item/s.
All packaging and tags must still be attached to the item/s and in good condition to be eligible for an exchange or refund.
Please note all sale/clearance & custom products are not eligible for a return or exchange.
Please get in touch with us via our contact page or email us here (orders@abbeylanegifts.com.au) to let us know that you would like to return an item; noting the order number and reason for returning the item/s in the email. We will then let you know where to send the item/s.
Faulty or Broken Items
We do our best to make sure your item will arrive safe and sound, but should you do received a faulty or broken item we will offer a refund only if we are unable to replace or repair the defective goods within the guidelines set out by the ACCC (https://www.accc.gov.au/consumers/consumer-rights-guarantees/repair-replace-refund).
Return Shipping
Please note: you are responsible for return shipping costs (unless the reason for return is due to a faulty/damaged product) and any shipping costs will not be refunded. We recommend you send the returned items via a tracked postal service as we are unable to guarantee that we will receive the parcel and cannot take any responsibility for items lost or damaged in transit.
Cancellation of Orders
Abbey Lane Linen & Gifts may cancel your order if for any reason we are unable to provide you with the products subject to your order. We will make every effort to contact you should this occur.
You will not be entitled to claim any additional amounts or seek compensation for any loss, expense or damage (either direct or consequential) or for any loss of time or inconvenience, which may result from such cancellation.
Refunds
Please note that refunds will not be issued until we have received and assessed the item/s to ensure they are in a resalable condition. If the items returned are not in their original condition, we may offer a reduced payment amount or deny the return altogether. If the return is denied, return postage of the item/s back to you will be at your cost.
Any refund will be transferred back to the original payment method, e.g. PayPal, Credit Card, AfterPay, ZipPay or Store Credit.
*Please note that some items cannot be returned, these items are, but not limited to, gift cards, personalised products and earrings for pierced ears that have been opened.